Re: Lost in the amazon.com
- From: Chris Skarstad <toonhead5@xxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Sun, 06 Nov 2005 04:30:55 -0600
Hi Alan
I spoke to someone who called them, and aparently they're doing some kind
of major site update and they did admit that a few things might be broken
during the process. I think what's probably happening is that JAWS is
loading the site into the virtual buffer, but for some reason it's not
being displayed correctly. So when we click on a link we expect to do one
thing, it actually sends us somewhere else. I'll keep an eye on it, and if
it's not fixed by Monday I will definitely call them and try to see if I
can't get to the bottom of this. I would urge others having the problem to
call as well, so they'll know it's not just one isolated incident.
Big companies listen and take things a little more seriously if a whole
bunch of people call attention to a problem. and it goes without saying,
but I'll say it anyways...don't let your frustration get the best of you.
If we call up ready to be all angry and combative, they'll be less likely
to help, or to suggest something.
I just hope they can take care of this site update, if it really is that,
very soon.
At 04:17 AM 11/6/2005, you wrote:
Hello listers,
I have also experienced problems with amazon.com in the past couple of
days. Using JFW 7.0, I did a search on amazon for a book, which it found,
but when I clicked on the book title link, I was sent to a page which
contained nothing about the book.
Thinking the problem might be caused by JFW 7, i switched to JFW 5.10, and
went back to amazon and repeated my book search. I got the same
results...amazon found the book, but clicking on the link sent me off to a
page which contained nothing about the book. I think amazon.com is lost in
the real Amazon.
Alan --
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