RE: Jaws shows garbage in PDF from bank

  • From: "Mark Stimson" <marks@xxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 21 Jul 2009 13:11:09 -0700

Yes there is a way to change the voice; but I can't believe you don't like
Microsoft Sam :) smile.  Do the following.
1. Open up the Preferences (CONTROL + K; or find from Edit menu)
2. In the Preferences dialog, you will be in the "Categories" section, Arrow
down to get to "Reading Options".
3. TAB down to the "Read Out Loud Options", and unselect the "Use Default
Voice".
4. Then TAB to the Voice drop-down box and select the voice you want.
5. Go to the OK button and hit Enter

And that is it.

Best regards, Mark

Mark Stimson, Ph.D.
Document Accessibility Specialist
www.DocumentAccessibility.com
www.AccessIngenuity.com
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Ann Byrne
Sent: Tuesday, July 21, 2009 7:50 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Jaws shows garbage in PDF from bank

This is very cool!  Is there anyway to get a different 
voice?  Microsoft Sam just doesn't appeal to me.  a tall.

thanks,

ann


At 09:37 AM 7/21/2009, you wrote:
>Hi Tom,
>
>I have a couple suggestions.  First of all, I "think" that the problem is
>either they are using some odd fonts that Jaws cannot recognize.  Or, they
>have tagged the document incorrectly.  I usually ask people to send me the
>pdf for me to try, or to fix, however this pdf obviously includes sensitive
>info, so that option is out.  One thing you can do to learn a little more
>about the PDF is to open the Properties dialog (CONTROL + D), and see if
the
>PDF is tagged, and what the security settings are.
>
>For the long-term, I could help you by contacting the bank and giving them
>the information they need to give out statements that are accessible with
>Jaws.
>
>But until then, there is a workaround.  Although Jaws is not reading your
>PDF right now, I have a feeling that Acrobat's Read Out Loud tool will
work.
>To use this do the following...
>1. Open the View menu (ALT + V), then arrow down to Read Out Loud
>2. Choose the first option "Activate Read Out Load"
>3. Now you can use the hotkeys for reading the PDF which are...
>         Read this page only (SHIFT + CONTROL + V)
>         Read to end of document (SHIFT + CONTROL + B)
>         Pause (SHIFT + CONTROL + C)
>         Stop (SHIFT + CONTROL + E)
>4. Note, you may need to turn off Jaws speech while Read Out Loud is
working
>to avoid two voices.
>
>I hope this helps.  Please let me know if I can help with getting the bank
>to make all statements accessible with Jaws.
>
>Best regards,
>Mark
>
>Mark Stimson, Ph.D.
>Document Accessibility Specialist
>www.DocumentAccessibility.com
>www.AccessIngenuity.com
>
>-----Original Message-----
>From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
>Of Tom Shults
>Sent: Monday, July 20, 2009 11:26 PM
>To: jfw@xxxxxxxxxxxxx
>Subject: Re: Jaws shows garbage in PDF from bank
>
>Thanks Cy, but I am using Acrobat to open the PDF.  Not Word.  I do not
>think Word can show PDF files.
>
>Since no one else replied, I will call Freedom Scientific and see if they
>have a suggestion.
>
>Tom
>
>----- Original Message -----
>From: "Cy Selfridge" <cyselfridge@xxxxxxxxxxx>
>To: <jfw@xxxxxxxxxxxxx>
>Sent: Sunday, July 19, 2009 4:16 PM
>Subject: RE: Jaws shows garbage in PDF from bank
>
>
>Hi,
>Try this, after you have oened the document go to view and select "normal".
>(I presume you are in Word)
>Cy, The anasazi
>
>-----Original Message-----
>From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
>Of Tom Shults
>Sent: Sunday, July 19, 2009 4:55 PM
>To: jfw@xxxxxxxxxxxxx
>Subject: Jaws shows garbage in PDF from bank
>
>My bank offers a web site feature which allows me to download my statements
>as pdf files.  When I open these files with Acrobat, Jaws only reads a lot
>of odd sounding foreign characters.  If I print the pdf and perform OCR
>scanning on the printouts, the text looks fine.  Does anyone have an idea
>about what is causing this?
>
>Many thanks,
>Tom
>
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