Well, I'll try to explain what my problem is with outlook. It is mostly a usability issue I think. It is difficult to know how to move around in it. I am not used to the interface so it is difficult to find the list of mail folders, list of emails, etc. I have been able to do so but with much fumbling around and mishap. I am using outlook 2003. It came with my copy of Office 2003. Thanks. Dan Beaver IBM Global Business Services Lexington outside: 1-877-255-5588 tie-line: 8-349-9948