Jaws 451 Patch/ was cpu usage lost jaws
- From: "Debbie Scales" <debbie@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 14 Feb 2004 16:56:22 -0500
The following information from Eric Damery will clarify what issues the
patch for Jaws 4.51 addressed.
During the development of JAWS 5.0, we solved many problems that have
been in JAWS since 4.51 and even earlier in some cases. While I wish we
could always add fixes back into earlier versions, it is not so simple
in most cases so we don't often get to post fixes for versions of
software that were released 8 to 10 months earlier.
With the release of JAWS 5.0, we have decided to go back and make
several fixes to 4.51 version. These problems were significant enough
issues, that we did not want our 4.51 customers feeling that they had to
upgrade to get these fixes. The fixes provided, and the link for the
patch are outlined below.
Regards,
Eric Damery
Vice President
Product Management Software
Freedom Scientific, Inc.
Note that you should have JAWS 4.51.119 already installed before
executing the self extracting installer of the patch.
Fixes:
1. There were certain web pages that when accessed with JAWS 4.51, could
cause your JAWS Screen Reader to be unloaded without any explanation.
This has been resolved for 5.0 and is included in the patch for 4.51.
2. There were reports from many users that JAWS would become sluggish
after a period of time and cause you to have to reboot your system in
order to continue using it. This happened most often in Windows XP and
especially if you were using Internet Explorer in Windows XP. Note that
it did not happen on all systems. This is solved for 5.0 and included in
the patch for 4.51.
3. There were many reports of users pressing up or down arrow to
navigate through a document in Word or maybe an email message and JAWS
would say blank or maybe read the previous line. If you were reading
with a Braille Display or did a say line at that point, you would find
that in fact JAWS was on the expected line. This problem was tied to
timing and scrolling documents and should be resolved in both JAWS 5.0
and in 4.51 using this patch.
4. We solved some of the reported problems related to disappearing text
in MS Word documents during the JAWS 5.0 cycle and have included those
changes for 4.51 patch also.
End of comments.
----- Original Message -----
From: "Troy Sullivan" <sullidog_2001@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, February 14, 2004 4:07 PM
Subject: Re: cpu usage lost jaws
The jaws 4.51 patch fixes a sluggishness problem with some xp users. If you
don't have this I wouldn't worry about it.
Troy
----- Original Message -----
From: "Hughs Mail" <hugh.megarry@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, February 14, 2004 3:50 PM
Subject: RE: cpu usage lost jaws
> What is the difference between this patch and Jaws 4.51.131 if any
>
> All the best for now
>
> Email hugh.megarry@xxxxxxxxxxxx
>
>
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Troy Sullivan
> Sent: 14 February 2004 20:39
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: cpu usage lost jaws
>
>
> Thanks for that link. I don't think it will, but he can give it a try
> and see what happens. Troy
> ----- Original Message -----
> From: "Jose Vilmar Estacio de Souza" <vilmar@xxxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, February 14, 2004 8:18 AM
> Subject: Re: cpu usage lost jaws
>
>
> > Hi Steve.
> > The direct link to the patch is
> >
> ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/j451131pa
> tch.exe.
> > However if you're find problems with jaws 5, I'm not sure if the
> > patch could be helpful.
> >
> > ----- Original Message -----
> > From: "Steve Heidemann" <heidemann@xxxxxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Saturday, February 14, 2004 1:39 AM
> > Subject: Re: cpu usage lost jaws
> >
> >
> > > G'day All,
> > >
> > > I have this problem even using the latest update of Jaws 5. It also
> > occurred
> > > with Version 4.51. I was originally using Millennium but after a
> > > major
> > crash
> > > I re-partitioned my hard disk and did a fresh install of Windows
> > > 98SE
> > which
> > > is my current O/S. The problem occurs with both these systems.
> > >
> > > I took the issue up with the Jaws agent's support service here in
> > Australia
> > > and they haven't been able to solve it. They suggested tweaks such
> > > as running memory managers and creating my own virtual memory with
> > > the
> range
> > > 512/1024 mb. They said to make sure that there were at least 85% of
> system
> > > resources free at start-up which I did. However, none of this has
> helped.
> > >
> > > As an experiment, I uninstalled Jaws 5 and put 3.7U on and yes, the
> > problem
> > > went away. The processor rarely goes above 10% usage even whilst
> connected
> > > to the Internet via my internal modem.
> > >
> > > What is the patch for 4.51? I haven't been told about it.
> > >
> > > Cheers, Steve
> > >
> > > ----- Original Message -----
> > > From: "Wil James" <wil@xxxxxxxxxxxxxxxx>
> > > To: <jfw@xxxxxxxxxxxxx>
> > > Sent: Saturday, February 14, 2004 6:23 AM
> > > Subject: RE: cpu usage lost jaws
> > >
> > >
> > > What version of Jaws are you using? 4.51 and below had this problem
>
> > > you write about. I had it also, but if you're using 4.51, there is
> > > a patch
> to
> > > correct this issue. If you're using 5.0, this is the first case of
> > > the bogged down cpu usage I've seen, therefore, I don't have an
> > > answer.
> > >
> > >
> > >
> > >
> > > --------------------
> > > E-mail/MSN:
> > > wil@xxxxxxxxxxxxxxxx
> > > I C Q:
> > > 95379501
> > > --------------------
> > >
> > > -----Original Message-----
> > > From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On
> > > Behalf Of MFurn
> > > Sent: Friday, February 13, 2004 10:30 AM
> > > To: jaws
> > > Subject: cpu usage lost jaws
> > >
> > >
> > > Question techies.
> > >
> > > I was looking at a web site , when my hard drive started something.
> Jaws
> > > went silent.. Using narrator, I saw that my cpu usage was at 100%.
> Now,
> > > not sure why, but in time it went back down and I could use a voice
> again.
> > > WindowEyes will work, but jaws not. Why is that?
> > >
> > > Stupid question. If one reaches 100% cpu usage, that will cause
> > > jaws
> not
> > to
> > > work correct?
> > >
> > > thank you for all
> > >
> > > Mark F.enlightenings.
> > >
> > > --
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