Re: JFW8 and the oh so common fatal exception error! groan.

  • From: "Vicki Andrada" <vickarrots@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 20 Nov 2006 14:02:35 -0500

MessageSo is it better to call them, or email them with an issue your 
experiencing in jaws?  Sorry, I've never ever had to contact them about 
anything.  However, this configuration problem I'm currently having will be the 
first thing I've not been able to get a solution too. 
Vicki
  ----- Original Message ----- 
  From: John Brewer 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Monday, November 20, 2006 10:00 AM
  Subject: Re: JFW8 and the oh so common fatal exception error! groan.


  To Gene  and Princess! 
  I have had that problem I don't remember what I did to fix it other than 
Contacting Jaws Tec Support 
  Jaws Support
  E-mail Address(es):
    SoftwareSupport@xxxxxxxxxxxxxxxxxxxxx
  John


    ----- Original Message ----- 
    From: Cher Bosch 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Monday, November 20, 2006 8:35 AM
    Subject: Re: JFW8 and the oh so common fatal exception error! groan.


    JAWS 8 did not fix that problem here either.  FS could not reproduce that 
same problem on two computers I'm using.  Have you worked with them on it?  I 
hope that everyone else who is having those 7.1 and on problems will keep in 
contact with them.

    Cher

    >>> "Gene and Princess" <kb7uen5893@xxxxxxxxxxx> 11/18/06 7:17 AM >>>

    Well I have had JFW 8 on the machine for less then ten minutes and it has 
already given me the fatal exception error that I have come to know so well 
since installing JFW7.1.  I moved from Window Eyes to get away from problems 
like this.  Many of my friends have complained as well regarding the fatal 
exception errors with JFW.  The only way to get speech back again is to reboot. 
 This is unacceptable.  I would rather have more stability over new features.  
Is there a way around this problem?

    Gene and Princess   


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