Hi guys, I have a friend who's running jaws 6.2 & Norton 2004 on a laptop running Windows XP Home edition. He has Office XP on his machine and when opening a Word document, a Norton window that is unreadable for jaws pops up, but not the document. I know that there was a known issue with jaws and a version of Norton, but I can't find any information about it, so if any one can help me here, I'd really appreciate it. Thank you very much in advance. Tony Santiago tsantiago128@xxxxxxxxxxxxx