I'm trying to help a friend repair JAWS. She said she thought she has JAWS 10 on her computer, but it says JAWS 9. In any case, she has the disk and put it in the CD drive to start installation, so she can repair. We can get as far as pressing the setup button, then everything quits. It's as though pressing the setup button closes the program. She tried with JAWS loaded, and also with starting the setup with JAWS unloaded. It does the same thing. It's just complete silence after she hits the setup button. Does anyone have any ideas about why this might be happening? Cindy "Determine that the thing can and shall be done, and then...find the way." Abraham Lincoln -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx