There are two possible explanations and neither of them has anything to do with jaws. Jaws help might connect once to get updates for some of the microsoft controlls it uses but if help always results in a connection, you may have internet explorer checking for updates each time it starts, or microsoft help may be wanting to connect. To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.