I bet it's the display settings. If you don't have it, here goes... 1. minimize all applications (windows key+m) 2. Unselect the item if it's checked (control+spacebar) 3. Activate the context menu (windows application key) note: this is the key to the left of the right control key on standard windows keyboards. 4. Press the letter r to activate the display properties 5. on the Themes Page: set to windows xp. To change press alt plus down arrow to open 6. Control Tab to the Desktop Tab Set background to bliss Set position stretch 7. Press Control Tab to Screen Saver Set to none] 8. Control Tab to Appearance Tab Set to Windows Classic Style Color Scheme Windows Standard Font Size Normal 9. Control+tab to the settings tab, color: 16 bit resolution: 1024 by 768 10. Tab to okay and hit enter Suggestions for setting up folders in Windows XP 1. Hold down the Windows key and press the letter M to get to the desktop. 2. Press M for my computer and press Enter. 3. Press Alt plus t and up arrow to Folder Options and press Enter. 4. When on the general tab, set tasks to use Windows Classic Folders. Set to Open folders in the same Window. 5. Tab to OK and press Enter. ----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Thursday, April 19, 2007 3:38 PM Subject: JAWS 6.2 Not Reading Menus When Using Up and Down Arrow keys Hello All: I got a call today from someone running JAWS 6.2 on a Windows XP Home Edition machine. When he tries accessing menus such as the view menu in Outlook Express and others, he doesn't hear anything when pressing the up and down arrow keys. I've suggested he call FS about this, but I also wanted to post a question here to see if anyone had ideas of why he's not hearing anything when arrowing up and down the menus. I know there is a fix for this, but I can't remember how to do it. Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx AIM Screen Name: tclhelp -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx