Re: JAWS 6.2 Not Reading Menus When Using Up and Down Arrow keys

  • From: "G.W. Cox" <gwcox2@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 19 Apr 2007 16:08:34 -0600

I bet it's the display settings. If you don't have it, here goes...
1.  minimize all applications (windows key+m)
2.  Unselect the item if it's checked (control+spacebar)
3.  Activate the context menu (windows application key)
note:  this is the key to the left of the right control key on standard 
windows keyboards.
4.  Press the letter r to activate the display properties
5. on the Themes Page:
set to windows xp. To change press alt plus down arrow to open 6. 
Control Tab to the Desktop Tab Set background to bliss Set position 
stretch 7.  Press Control Tab to Screen Saver Set to none] 8.  Control 
Tab to Appearance Tab Set  to Windows Classic Style Color Scheme Windows 
Standard Font Size Normal 9.  Control+tab to the settings tab,
color:  16 bit
resolution:  1024 by 768
10.  Tab to okay and hit enter

Suggestions for setting up folders in Windows XP 1. Hold down the 
Windows key and press the letter M to get to the desktop.
2.  Press M for my computer and press Enter.
3. Press Alt plus t and up arrow to Folder Options and press Enter.
4.  When on the general tab, set tasks to use Windows Classic Folders.
Set to Open folders in the same Window. 5.  Tab to OK and press Enter.

----- Original Message ----- 
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 19, 2007 3:38 PM
Subject: JAWS 6.2 Not Reading Menus When Using Up and Down Arrow keys


Hello All:

I got a call today from someone running JAWS 6.2 on a Windows XP Home
Edition machine.  When he tries accessing menus such as the view menu in
Outlook Express and others, he doesn't hear anything when pressing the
up and down arrow keys.  I've suggested he call FS about this, but I
also wanted to post a question here to see if anyone had ideas of why
he's not hearing anything when arrowing up and down the menus.  I know
there is a fix for this, but I can't remember how to do it.

Thanks,



Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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