Re: JAWS 5.0 install fails on XP Home: video interface won't install

  • From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 4 Mar 2006 08:30:03 -0800

i am too organized and can't find it right now
a email with the instructions 
but,
monday call freedom scientific 
and ask for tracey jackson
and she can walk you  thru
the procedure of deleting some files and edit the registry to fix the problem


----- Original Message ----- 
From: Bryan 
To: jfw@xxxxxxxxxxxxx 
Sent: Friday, March 03, 2006 12:20 PM
Subject: JAWS 5.0 install fails on XP Home: video interface won't install 


Hi
I am a sighted person helping install JAWS 5.0 on a blind friend's PC, which 
has Windows XP Home. Instal proceeds OK until we run JAWS when all the graphics 
go crazy and JAWS asks to install the video interface which it says completes 
successfully but after reboot the same problem still exists.
I've checked the FS website where it does say there can be problems with Intel 
graphics which this has but I've tried the suggested fixes like update drivers, 
uninstall, re-install but without success.
I would appreciate any help with this as my friend is having to rely on XP's 
narrator - yuk!
Regards and thanks in advance
Bryan

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