i am too organized and can't find it right now a email with the instructions but, monday call freedom scientific and ask for tracey jackson and she can walk you thru the procedure of deleting some files and edit the registry to fix the problem ----- Original Message ----- From: Bryan To: jfw@xxxxxxxxxxxxx Sent: Friday, March 03, 2006 12:20 PM Subject: JAWS 5.0 install fails on XP Home: video interface won't install Hi I am a sighted person helping install JAWS 5.0 on a blind friend's PC, which has Windows XP Home. Instal proceeds OK until we run JAWS when all the graphics go crazy and JAWS asks to install the video interface which it says completes successfully but after reboot the same problem still exists. I've checked the FS website where it does say there can be problems with Intel graphics which this has but I've tried the suggested fixes like update drivers, uninstall, re-install but without success. I would appreciate any help with this as my friend is having to rely on XP's narrator - yuk! Regards and thanks in advance Bryan