Re: Help with jaws required urgently!

  • From: Bruce Toews <DogRiver@xxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 13 Jan 2006 05:57:16 -0600 (CST)

You're runing with a very low amount of memory considering the OS. this might have something to do with it.

Bruce

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Bruce Toews
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On Fri, 13 Jan 2006, Fayaz Pasha wrote:

Hi friends,

Since a few days there is a serious problem with jaws. I use jaws 6.0 with
windows XP pro with a ram of 256 MB.
When the computer starts there is a dialog displayed "auterization dongle
the sentinal driver may not be installed correctly" and runns in 40 minut
mode. But when jaws is restarted again the behaviour is normal.

When I use internet jaws freezes and a dialog pops up the dialog reads "the
jaws file  application has encountered a problem and need to close we are
sorry for the inconvenience caused the work you may be doing might be lost
we have created an error report" and gives the option send error report and
don't send option.
When I click send the suggestion that I get is please install the latest
updates but I have all the updates installed on the computer. I have tryed
every option including the reinstallation of jaws.

Correct me if I'm wrong, I feel My anti virus program is responsible I use
nortan 2002 on My machine. Is it possible that any of the jaws file is in
conflict with with the nortan program?
Please suggest ways to overcome the annoying problem. Please note jaws does
not speak during all this is going on and to a very large extend happens
with internet explorer.

Hoping for a prompt response.

With regards,
Fayaz


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