I have also run into this on occasion, but Alt + F to select the file menu and then select close still seems to close the window. HTH ----- Original Message ----- From: Dave Mitchell To: JAWS Help Sent: Monday, November 23, 2009 7:30 AM Subject: Help closing Internet Windows Hi, On occasion with JAWS 11 and Internet Explorer I cannot get the Window to close when I am done with the web site using the familiar alt F4 keystroke. In fact in these cases I need to resort to a restart to clear the problem. Is there a more proper way to close these frozen windows? Thanks and Happy Monday, Mitch