?You are not the only one having problems with flash update/instalation. Go to: http://updateflash.org/ In order to download a flash update utility accessible with jaws. From: JM Casey Sent: Monday, January 17, 2011 9:00 PM To: jfw@xxxxxxxxxxxxx Subject: Flash and Firefox Hey everyone. All right, hopefully I'll be done with the firefox queries soon. The thing is, although the browser seems pretty nice, some sites just won't work, and I think this is mostly down to flash. I've got the flash player plugin from adobe..I believe it's version 10.1. Unfortunately I can't make anything of the install screen. The jaws cursor doesn't reveal a thing. There might be two buttons, one that simply says "q", but that's probably bogus. What the h*ll am I supposed to do with this? I seem to remember IE trying to download a new flash player and ending up with the same problem, but I guess the older version I had already installed worked well enough for my Explorer experiences. Any tips? This is stupid! AH yes, and I have XP and JFW 11. Thanks. Yadiel J. Sotomayor E-MAIL: yadosotomayor@xxxxxxxxxxx