RE: Contacting Magic Jack Jaws With MagicJack
- From: "Richard P. Kelly" <rpkelly@xxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 29 Aug 2010 19:25:51 -0500
Kerri,
Here is what I know. At this point regarding MagicJack;
1 With the latest update to MJ, the quality of the phone calls
seems to be improved. The bit of buffer lag seems to be gone so far.
2. When the program comes up, the cursor lands on the edit field
into which one can type the phone number you wish to call.
3. Visually, the various buttons, menu options etc. are there on
screen but are not readily identifiable by Jaws.
4. While I was able to independently set up MJ with the pre
upgrade software, I am not sure I could do so since the upgrade. So, if you
are considering trying MJ, sighted assistance with setting up will save
frustrations.
5. Since the upgrade, I've been unable to access headset
controls. But, since I had it set up prior to the upgrade, I can still
press Alt + A to answer and talk with the PC headset.
6. The attached telephone also works fine for dialing and
answering calls.
My comment regarding getting what one pays for is referring to the tech
support. MJ will cost you about $40 for the first year. This price
includes the first year of phone service and the little USB based device.
I'm pretty certain that the MJ screens could be scripted. Unfortunately, I
do not have the knowledge to do so.
I hope this helped clarify.
Cordially,
Richard P. Kelly
rpkelly@xxxxxxxxxxxxxxx
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Kerri
Sent: Sunday, August 29, 2010 6:33 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Contacting Magic Jack Jaws With MagicJack
Do you know of a better alternative? It would be helpful if you would kinly
provide rather than saying simply "you get what you pay for" I'm extremely
new to voice over internet protocol.
A careless word may kindle strife. A cruel word may wreck a life. A
timely word may level stress. But a loving word may heal and bless.
----- Original Message -----
From: Richard P. Kelly <mailto:rpkelly@xxxxxxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx
Sent: Sunday, August 29, 2010 4:24 AM
Subject: RE: Contacting Magic Jack Jaws With MagicJack
Andy,
If you are in the U.S., drop me a phone number off list and I'll call and
share what I do know thus far regarding Magic Jack.
Running JFW 11 pro with Windows 7, 64 bit here.
And Yes, MJ's support is sorely lacking in terms of accessibility. We get
what we pay for.
Cordially,
Richard P. Kelly
rpkelly@xxxxxxxxxxxxxxx
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of andy
Sent: Saturday, August 28, 2010 11:27 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Contacting Magic Jack Jaws With MagicJack
hello richard i would get about as much results by going outside barking at
my dog.
i don't mean to be circastic but they should have some other way of customer
support. i think the service as a whole is good as far as making calls but
there accessibility stinks. if any one knows any tweaks or tricks as far as
accessibility with jaws 11 would you please share them with me.
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__________ Information from ESET Smart Security, version of virus signature
database 5407 (20100829) __________
The message was checked by ESET Smart Security.
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