Hi. okay, trying to help my parents out with my dad's laptop, that he bought and a acer machine. what happened, is that we are with lizzy, http://www.lizzy.com.au and he got windows vista, and i was trying to help them to try to find their mail, and found it in windows mail. now, i installed the 40 minute demo of jaws 9, and used narrator to install jaws. now, my dad uninstalled jaws, once i found where their missing messages were in windows mail. now, my dad uninstalled jaws 9, and they are computer novices, and not really sure what they are doing. now, wonder if my dad uninstalled jaws, and accidentally clicked on remove, all shared components and now, for some stupid reason, it is harder for them to get on the net, and popup boxes, when mum trying to go forward, back, etc. and now, other tasks, like trying to get on the net, opening programs, so much more complex, and in the end, they give up, because of this change system, and so slow with dial up. so was wondering, using narrator, is there a option to roll back to a previous setting , and installed jaws 9 demo for vista, end of January or beginning of Febuary. where is it, how to do that, and get it back, so it is so much more easier for my parents to use. asking on behalf and trying to help them out as a blind person. and is there any beginner basic tutorials on how to use basic features of vista, internet explorer 7, and windows mail, they are not computer literate or computer savy, on how to use say for example, the new internet explorer 7 tabs, how to get their windows mail, and how to navigate in windows vista. if you can help me out, i feel it is my fault, that their computer system has changed and maybe i should have not installed jaws 9 on to vista. also another question, should i turn off the user authentication control, where it adds extra security or not? and got any chepa broadband plans, say like switching from dial up, as my brother set up it up for us, or go to broadband? if you can help, or my parents might have to ask my brother, which he helped him out the last time. cheers Marvin. -- Check out my home page at http://startrekcafe.stevesdomain.net/ Check out my Jaws Australia group at http://groups.yahoo.com/groups/JawsOz/ -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx