Good evening list, Last week my computer stopped booting up. It would start and hang up with just a black screen. With some help we determined that Window was missing some DLL files. I don't want to go through that again. I was sure I had lost all my programs and would have to re-install them. running Windows XP Home, using Jaws 8 or 10 is it possible to back up the entire hard drive onto an external hard drive, if yes how would I do that? thanks Tracy