But you might try alt-n, which sometimes retains messages in balloons long enough for JAWS to read them. I don't use MSE, so I can't say for sure that it works in this application. ----- Original Message ----- From: Gerald Levy To: jfw@xxxxxxxxxxxxx Sent: Saturday, February 27, 2010 8:22 AM Subject: Re: Accessing a balloon Don't worry about this message. I get it all the time. Because MSE is one of the last programs to load at start-up, Windows Security Center sometimes doesn't detect it; hence the balloon. As long as the "Computer Status-Protected" icon is displayed in your System Tray, MSE is active and providing real-time protection. Gerald ----- Original Message ----- From: Alan Clendinen To: jfw@xxxxxxxxxxxxx Sent: Saturday, February 27, 2010 7:21 AM Subject: Accessing a balloon Hello listers, I often hear JAWS say at boot-up that MS Security Essentials is turned off, and that I should click on a balloon to fix the problem. I can never find this balloon with the JAWS cursor, and when I look at the MS Security Essentials icon in the system tray, it says, "Computer status- protected." I've also open the program, and verified that it is operating. My operating system is XP Pro, and I'm using JFW version 7.0. Can anyone tell me how to access this balloon so I can see what is really going on with MS Security Essentials? Alan __________ Information from ESET NOD32 Antivirus, version of virus signature database 4899 (20100226) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com