Hi Dorathy, The reason it comes in black on black is because the software will send an HTML part to the message. There are a number of ways round this, the main one being to switch off HTML sending in Outlook Express, and to send in plain text only. You may have been told this before, but the way to turn it off is to start Outlook Express 1. Go to tools menu, then options. 2. Go to the sending tab in the options dialog box. 3. Untick the box that says "Reply to messages using the format in which they were sent". 4. Further down the page there is a group of radio buttons called "Mail Sending Format" - choose the option to send in Plain Text, not HTML (HTML is the default setting). 5. Click on OK on that screen and send some messages - they should go through in plain text. The bit people miss is to not untick the first box - send replies in the same format as which the original message was sent, which means that if I sent a message in HTML, you would reply to it, and it would use the colour settings etc that were used before. For reference, any HTML reader would read the message as black on black. I originally read the message whilst at work - I can read messages with a webmail system called Outlook Web Access, which does read HTML parts, which is how I knew it was black on black. It didn't bother me, as Jaws at work just ploughed through it, but I have some vision. I then switched to using a different system, called Horde Webmail, which ignored the HTML part, and read it normally. I was at a conference a few years back done by the phorensic science labs in the west midlands. One of the tricks apparently people used was to put white text on a white background, apparently they caught a criminal that way, as he had put notes on Word documents which were business letters explaining the details of the specific crime! The blank pages in the middle of documents was the main giveaway, however! Hope this helps. Andrew. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Dorothy Ingram-Gorban Sent: 05 December 2005 20:22 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] update Andrew and Chris Just heard from Kurzweil and yes the Eudora get inblack on black but they know it by now and say it is no bother. That leave just the WEbmail that never ever gets inblack on black. I toldyou I really wanted to get to the bottom and phoned any and everyone who did not get in black on black this is the desktop and you willnot get inblack onblack. Thanks for tellingme this is a bit of feedback. Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq