[jaws-uk] reporting errors to Freedom Scientific
- From: "the gamages" <james.gamage@xxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 22 Oct 2010 08:43:08 +0100
Hello
I have sent error reports to F S regarding the excessive verbosity when
using a table of contents containing hyperlinks in Word 2003, [although it
performs the same in all versions of Word, this is a Jaws 11 issue, [Sight
and Sound have verified this], I have also sent an error report regarding
Wordpad in Windows seven where Jaws 11 makes a mess of reading out the
dialogue in the ribbons, it reads information for the previous button rather
than the current button when tabbing through the lower ribbon.
I sent these reports about a week ago and have heard nothing, I should get
some confirmation according to what F S say, has anyone sent these error
reports before, if so what was the response?
The problem with the T O C was not present in previous versions of Jaws and
is not so in version 12. Are we expected to update to Jaws 12 to resolve an
issue in the current version which was not present in previous versions? If
we buy a washing machine and find the spin not working, are we expected to
wait for the next model to come out and buy that to resolve the issue, I
don't think so. Come on F S, get your act together.
Any comments welcome but information of how long it takes FS to respond to
error messages is more relevant.
Jim.
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