Hi all, Now using JAWS version 12 with XP. I am for some reason having trouble getting JAWS to make this change permenant and wonder if anyone can tell me how to do this correctly as the repeading of characters is driving me mad. In JAWS, I selected voices and then the voice I wanted to change and then went down the list of optoins available to me. When I arrived at the speaking Characters, I pressed the spacebar which toggled me through just words and words and characters. I can change it but if I should go out of Outlook and then return and type another Email, JAWS is once again speaking characters. Any help would be most welcome. Paul. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq