I've never liked the "white list" idea. It will stop a lot of genuine mails. Can you change to something other than OE? This is of no help, but the old versions of Forte Agent (which are the only ones supported by Jaws,) make blocking extremely easy. I can't think that's much use to you but it's worth trying Thunderbird, or Eudora or some other non-microsoft product to see if they make it easier. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Amro Bilal Sent: 19 April 2010 22:39 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: another problem Hi Kevin, as John said, there isn't a safe senders list in OE. However, some email providers has this feature which you can configure on their site. e.g. you can add senders to a white list in Hotmail by logging into your hotmail account online and I think it's in either Options or Junk Mail Settings. This is an example but I hope it would give you a better idea. HTH, Amro ----- Original Message ----- From: kevin <mailto:kevin.block@xxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Monday, April 19, 2010 9:39 PM Subject: [jaws-uk] Re: another problem Hi John thanks for the answer to my question The advice I was given was to add to the safe senders list.----- Original Message ----- From: john coley <mailto:johncoley@xxxxxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Monday, April 19, 2010 8:44 PM Subject: [jaws-uk] Re: another problem Kevin, there isn't one. John. ----- Original Message ----- From: kevin <mailto:kevin.block@xxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Monday, April 19, 2010 8:11 PM Subject: [jaws-uk] another problem Hi Amro thanks for your reply regarding blocked senders. Unfortunately this has not sorted my problem. Do you know where to find the safe senders list? and is it accessable with jaws? Appologies if off topic, if so please reply to e. mail kevin.block@xxxxxxxxxxxxx many thanks. __________ Information from ESET Smart Security, version of virus signature database 5041 (20100419) __________ The message was checked by ESET Smart Security. http://www.eset.com