[jaws-uk] R: Re: File not opening
- From: "RMPortal" <robertmartin.portal@xxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 4 Apr 2008 09:00:24 +0200
Barbara,
I agree with Tom - the error message you seem to be getting is the one
you get when you type the wrong file name or path and doesn't seem to be
to do withthe password protection.
Best wishes
Robert
-----Messaggio originale-----
Da: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
Per conto di TOM REID
Inviato: venerdì 4 aprile 2008 7.08
A: jaws-uk@xxxxxxxxxxxxx
Oggetto: [jaws-uk] Re: File not opening
Hi barbara,
check if you can get any information about that message. Google the
message something like microsoft word version and then the message.
If it is a password prob, I would expect a message like invalid
password, try again...
Tom
----- Original Message -----
From: Barbara Wilson <mailto:barkingbabs@xxxxxxxxxxxxxxx>
To: jaws-uk <mailto:jaws-uk@xxxxxxxxxxxxx>
Sent: Friday, April 04, 2008 6:08 AM
Subject: [jaws-uk] File not opening
My mum has a couple of files on a USB pen drive. One is for some
personal details and one for the details for her online bank account. I
decided it would be wise to password protect these for her just in case
she ever lost the pen. Within MS Word, I went to Tools, Options and then
set a password under the Save tab. Both files were given the same
password (Probably not a good idea I know). One is opening fine.
However, when we try to open the other and type in the password I know
is correct, there is a message saying "The filename or path are not
valid"
Any ideas why this is happening? And more importantly, can it be fixed
and the information retrieved?
I'll be very greatful for any help offered.
Barbara
barkingbabs@xxxxxxxxxxxxxxx
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No virus found in this incoming message.
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4/3/2008 18:36
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