Hello, I have now had service pack 4 installed onto my Windows 200 PC, but unfortunately noticed no difference in the way Jaws behaves - working fine for four hours, slowing down and then crashing the whole PC with a win32k.sys error. So I uninstalled Jaws 6 and reinstalled it, hoping this might improve matters. The PC then lasted about five hours before the same problem arose again. I have my display set to 32-bit colour and a screen resolution of 1024 by 768, but have thought the next logical thing to try is to alter screen resolution, so I have lowered to 16-bit colour and will see if this makes any difference. In the likely event that it doesn't, does anyone have any more suggestions about what I can try to get Jaws 6 stable on my PC? I have never had any problems like this in the two years that I've had this PC, so can't put it down to the operating system or any software I'm running except for Jaws, although as Will and George have stated, there's probably something in Jaws 6 whichh is bringing a previously dormant problem to the fore. Any suggestions would be very much appreciated. Thanks, Caroline. ***************************************************************************************** Confidentiality: This communication contains information which is confidential and may be legally privileged. It is for the exclusiveuse of the intended recipient(s). If you are not the intended recipient(s), please note that any distribution, copying or use ofthis communication or the information in it is strictly prohibited. If you have received this communication in error, please notify the sender immediately and then destroy any copies of it. Opinions, conclusions and other information in this e-mailthat do not relate to the official business of North Lincolnshire Councilshall be understood as neither given nor endorsed by it. Communications will be monitored regularly to improve our service and for security and regulatory purposes and therefore you should neither expect nor intend any e-mail to be private in nature. Viruses: please remember that the Internet is not a 100% secure communications medium. Although we have taken steps to ensure that this e-mail and attachments are free from viruses, we advise that in keeping with good computing practice the recipient(s) should satisfy themselves that it is free from any virus or other harmful component as we do not accept responsibility for any loss or damage it may cause to your computer systems. ***************************************************************************************** ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq