Tink,
an excellent post but might I suggest just one improvement. Since Dorothy
is having so much trouble writing emails it might be best for some one like
your self or others with similar experience of this problem to do tech
support by phone.
Nigel
It's not what Operating system you use, it's how productive you are with it.
----- Original Message -----
From: "Tink Watson" <tink@xxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, August 29, 2005 6:51 PM
Subject: [jaws-uk] Re: Daren
Dorothy,
Clearly this is getting us nowhere. This thread has turned into a
confusion which is trying both your patience and ours. So let's start again.
The problem is that Jaws has difficulty interacting with Outlook and Outlook Express, when the colour scheme is set to white on black. Other people, including myself, have verified this.
What are the exact symptoms that you are getting? Is text repeated? Is navigating around the body of an email difficult, or perhaps general navigation within the application? Are menus behaving as expected, or are they problematic too?
The next question is what has been done so far? Dorothy, you forwarded an email suggesting that the custom highlights be changed. Have you tried to do this? Did it improve things in any way?
What other measures have you tried? It is almost impossible to suggest solutions to a problem, without knowing the full story.
What graphics card are you using in your computer? I don't think this is part of the problem, as several people have experienced similar problems, all with different hardware, but until we know we can't be sure.
What is your Jaws verbosity set to? What windows display settings are you using, for example resolution, colour depth etc? What fonts does Outlook Express use? Do you read and compose emails in HTML or Plain Text mode?
Have you tried a slightly different combination to white on black? Does white on dark grey affect the way Jaws behaves? If so how?
It may be that we can't solve this problem and that Jaws simply cannot cope with this particular setup, in which case you may have to consider a compromise.
In the meantime, let's leave off the quotations, cursing professionally trained people, wasting time in airing grievances against people both on and off this list and see if we can unravel the problem in sensible fashion.
Tink.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Dorothy Ingram-Gorban
Sent: 29 August 2005 17:35
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Daren
Do not think I am being antagonistic . I come to bring information and
truth and if we are in the mood for quotes I have at time sat and wept and
cried unto the Lord My God MyGod why hst thou hast forsakenme and almost
gone to the nearest lake taking self and computer. If I picked self up and
fought back then it was the only way out. If I got the Directors in America
to take it was by recording the whole sorry tale not a no audio tape and
sending it by reg. post. I alsm had though a little trump card up my
sleeve which I will keep tomyself and a bit of arm twisting is what it
took to get the response. I am getting it out today and Darren if you want
to kick me of the list then say so loud and clear and show your credentials
please Ok The thing is sometimes you haveno alternative but to fight back
or go under and somehow you find the strength not usre how.. Comes the
moment comes the man or the woman Ok Dorothy
** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
-- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.344 / Virus Database: 267.10.16/83 - Release Date: 26/08/2005
