I don't have OE installed but if you go to menu bar>view, and look for the option to show messages in groups and uncheck it that will sort it. I remember this option being somewhere in current view submenu or arrange by submenu. If you do decide to keep your messages grouped, then it's right arrow to expand and left arrow to collapse a group of messages. HTH, Amro -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of rex holmes Sent: Wednesday, February 22, 2012 6:41 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Jaws and outlook express I have upset the outlook express settings, and it announces collapsed after certain message, how do I change this? Rex ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq