Andrew I don't have an answer to your problem, but you might like to know that I have been told in the past that there are issues with the AMD 64 processors themselves. I don't have a sufficient technical knowledge on the subject but it's just something you might like to keep in the back of your mind while searching for a solution. You might also find more information on the web somewhere. Wally Harding RNIB Hi-tech support -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Andrew Hodgson Sent: 11 December 2004 22:43 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] JFW 5.10 on a AMD64 based system Hi, I have issues with JFW 5.10 (August update) on this brand new AMD64 system. The system will continue to hang and then restart with the update applied, whereas vinalla JFW 5.0 works fine from the CD. I have the later intercept driver installed also so I don't think that is the issue. The graphics card is an ATI Radion 9800 Pro. Any ideas? Andrew. -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk