Yes, I had the same problem and in fact it wouldn't read outlook express emails either. I had to download it from the Freedom Scientific website. Luckily I had a previous version on the computer. It really is a pest when something like that happens. Best wishes, Joan. ----- Original Message ----- From: "ELSPETH PEARCE" <elspeth_pearce@xxxxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Friday, April 29, 2011 8:55 PM Subject: [jaws-uk] (JAWS-UK) - JAWS not reading HTML Screens >I recently installed JAWS 12.0 on to my computer. I am using Windows XP. > Until today, all seemed to be well, but JAWS has stopped reading HTML > Screens e.g. internet pages, or emails written in HTML format. Could > anyone > help please. > > > Elspeth > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq