Dear Barbara. What Phil has just said is very good advice if your only problem is with your Broadband connection. However your problem I think started last week? At the weekend and seemed to indicate you had problems with your phone line. This I think is why George suggested you ask questions about the state of you actual phone line, distance from the Exchange. I have forgotten what Belkins told you by now. I know I had a Wireless router changed and it was better. I do not think that what Nigel suggested known as 'piggy-backing' is likely. I wonder what the other people you spoke to who are having problems said? Are there problems similar to your? It is hard to diagnose.. I know my problems are not likely to be right permanently regarding my line as the outsourced BT company say it would erode their profits. They also blame the council for not maintaining the drains so I am now having a go at the Council this place has Wells and Springs and often the Springs move slightly depending on movement underground of Sandstone Rocks. All of us in these parts know this. and a neighbour has had to put a pump in her cellar. Sorry but if you just persist. together with others. Do keep us posted Dorothy. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq