It's for good and ill. What you get from marketing is only as good as the questions they ask. And the answers they get can also be interpreted in various ways. There was one really huge error in the early design of EBS as a direct result of "marketing says this is what customers need". (it has since been fixed) These things need to be run through the reality checker before built into the design. This is a good use for MVP's. We're great concept checkers. -----Original Message----- From: isapros-bounce@xxxxxxxxxxxxx [mailto:isapros-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harrison Sent: Wednesday, January 23, 2008 9:33 PM To: isapros@xxxxxxxxxxxxx Subject: [isapros] Re: Drive-by pharming MS is a profit-based business. If the marketing folks declare that ISA Server will sell meeeeeelions of licenses if we'll just add something like the Japoofie Whiz-Bang Firewall-like-thingy that CompAmWe sells for $1.298, then the feature teams take that seriously. If we spend too much time questioning the marketing data, they stop providing it. We can debate the value of that result separately, but this is how most businesses operate, for good or ill... -----Original Message----- From: isapros-bounce@xxxxxxxxxxxxx [mailto:isapros-bounce@xxxxxxxxxxxxx] On Behalf Of Amy Babinchak Sent: Wednesday, January 23, 2008 5:43 PM To: isapros@xxxxxxxxxxxxx Subject: [isapros] Re: Drive-by pharming I blame them for caving, not for creating the problem. I also frequently disagree with the conclusions that Microsoft marketing come up with. -----Original Message----- From: isapros-bounce@xxxxxxxxxxxxx [mailto:isapros-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harrison Sent: Wednesday, January 23, 2008 7:39 PM To: isapros@xxxxxxxxxxxxx Subject: [isapros] Re: Drive-by pharming I win! I had an internal bet that it wouldn't be 48 hours before someone found a way to blame MS for this problem. I'm just saddened to say that it was Amy who won me the bet. MS has built-in expectations in this case based on what the users ask for. The thing you have to remember is that there are oodles and gobs of product designers who depend on the "marketing data" to design features and in the SMB space, no one is more vocal than the wizard-challenged. It's these folks who spend $1.298 on their "firewall" because it supports UPnP (and it still burns). Jim -----Original Message----- From: isapros-bounce@xxxxxxxxxxxxx [mailto:isapros-bounce@xxxxxxxxxxxxx] On Behalf Of Amy Babinchak Sent: Wednesday, January 23, 2008 4:02 PM To: isapros@xxxxxxxxxxxxx Subject: [isapros] Re: Drive-by pharming Is there anyone who didn't think that UPNP and whatever Microsoft is calling the new router config protocol was a bad idea? The worst part is that it's probably here to stay. Microsoft has built-in an expectation that routers are going to be configurable into SBS, HOME and EBS and has wizards there to configure them. So you don't even have to write your own code. Just alter the data that the server sends. Amy From: isapros-bounce@xxxxxxxxxxxxx [mailto:isapros-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harrison Sent: Wednesday, January 23, 2008 1:12 AM To: isapros@xxxxxxxxxxxxx Subject: [isapros] Drive-by pharming http://www.networkworld.com/news/2008/012208-drive-by-pharming.html Ain't that the kewlest thing yet... Jim ExchangeDefender Message Security: Check Authenticity <http://www.exchangedefender.com/verify.asp?id=m0O03KkF029921&from=amy@h arborcomputerservices.net>