RE: Web page timeouts behind ISA - can someone confirm?

  • From: "Don McCall" <DMcCall@xxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Tue, 14 May 2002 08:05:21 +1000

I can confirm that it is a problem, at least with my set-up here.
Particularly for filling out forms on the internet the session will
often time out. Some of my users are very unhappy but as of the moment I
have not found any answers. I have noticed if WEB traffic is low it will
often work fine. Also some sites do not seem to be affected, I have been
unable to define the difference between the sites that seem to have
trouble and those that don't. If anyone has answers please let us know.

        Don McCall     Email: dmccall@xxxxxxxxxx
        Infrastructure Administrator - Information Systems
        Baptist Community Services NSW & ACT
        Website: <www.bcs.org.au>  - Telephone: (02) 9941 6054 
                                           Fax: (02) 9889 1520
        Address: Corporate Services - 157 Balaclava Road Marsfield NSW
2122

  

-----Original Message-----
From: Aaron Spurlock [mailto:aarons@xxxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, 14 May 2002 7:41 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Web page timeouts behind ISA - can someone confirm?


http://www.ISAserver.org


Can someone confirm that this isn't just me?  I've tried it on 2 ISA
Servers and get the same problem on each.

Also, I've added to my trials - connect via Proxy on and off in IE;
neither helped.

Thanks!

Aaron

-----Original Message-----
From: Aaron Spurlock 
Sent: Tuesday, May 07, 2002 9:36 AM
To: 'isalist@xxxxxxxxxxxxx'
Subject: Web page timeouts behind ISA


I have a client with ISA Server who is trying to use a website, but it
constantly has problems.  The website is:

http://www.co.weber.ut.us/gis/default.asp
Follow the links: Online Maps (left hand navigation bar)
Survey Plats (bottom right)
Record of Survey Plats (right nav bar)
Click here link

This is the point it dies, with the animated Retrieving Data.  After
looking at the logs, it appears that this site relies heavily on
javascript.

I have tried creating a destination set for *.weber.ut.us and creating a
routing rule to go directly to the web and not cache content, but to no
avail.

When I put my computer in front of ISA, these web pages work just fine.

BTW, I get lots of time outs (10060) for the entire *.weber.ut.us site.
Not sure if this is related to the one specific application we are
trying to utilize or not.

Thanks!

Aaron

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