RE: Server Publishing Port Mapping

  • From: "Jim Harrison" <jim@xxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Mon, 20 Jan 2003 09:02:53 -0800

There are a few folks watching here, but the whole ISA team is watching
there.
"figure the odds", and all that...  ;-)

I promise you that MS is not only listening, but actively evaluating how
best to handle all of the feature requests for ISA.
Remember that one of the goals for ISA was to make it easily extensible,
hence the plethora of third-party offerings seen both at
www.microsoft.com/isaserver/partners, www.isaserver.org and on other private
sites around the world.

Some things were "left to those who know how to do it better", like IDS, log
analysis, anti-virus and content filtering.

Regarding the PSS charge, if you've run into a known issue or a real bug
(not necessarily the same thing), the charge is reversed.
PSS uses the up-front charge to limit the number of folks trying to get free
support for a product they never paid for.
Chance are, they won't pay for support, either.

 Jim Harrison
 MCP(NT4, W2K), A+, Network+, PCG
 http://www.microsoft.com/isaserver
 http://isaserver.org/pages/author_index.asp?aut=3
 http://isatools.org

 Read the help, books and articles!

----- Original Message -----
From: "Edward Sullivan" <esullivan@xxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Sent: Monday, January 20, 2003 08:57
Subject: [isalist] RE: Server Publishing Port Mapping


http://www.ISAserver.org


According to Tom, they read this list as well. While I do not doubt you (or
Tom) I have come to the conclusion that they simply do not care or are not
interested in fixing the "minor" issues myself and others have expressed on
this list, such as SMTP filtering, SecureSMTP, etc.

The only way I have seen action from MSFT is to shell out $250 for a support
call for a bug in their product, which is what we did for the last ISA
issue. It took them a month, but we did get a fix.

This time, however, I can't justify to my CFO why our company should spend
$250 for Microsoft to fix a bug in their product. His point is that they
should fix it no charge if it is a bug, and in this case I agree with him.


-----Original Message-----
From: Jim Harrison [mailto:jim@xxxxxxxxxxxx]
Sent: Monday, January 20, 2003 10:44 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: Server Publishing Port Mapping


http://www.ISAserver.org


Please post these issues in the msnews.microsoft.com
microsoft.public.isa.wishlist section.
I promise they're watching there.

 Jim Harrison
 MCP(NT4, W2K), A+, Network+, PCG
 http://www.microsoft.com/isaserver
 http://isaserver.org/pages/author_index.asp?aut=3
 http://isatools.org

 Read the help, books and articles!

----- Original Message -----
From: "Edward Sullivan" <esullivan@xxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Sent: Monday, January 20, 2003 07:04
Subject: [isalist] RE: Server Publishing Port Mapping


http://www.ISAserver.org


Why leave out quotas for download? Why not document the SMTP filter? The
answers to these questions, plus many more, remain a mystery.

-----Original Message-----
From: Craft, Steve [mailto:SCraft@xxxxxxxxxxxxxxxxxxx]
Sent: Monday, January 20, 2003 8:55 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Server Publishing Port Mapping


http://www.ISAserver.org




Please, if anyone from MS is reading.  Please allow port mapping (eg., port
123 on external ISA NIC routes requests to port 456 on an internal host) in
a future feature release pack.

There are many "cheap" firewall solutions, both software and hardware, that
do this kind of thing.

Why leave this out of an otherwise-rich product like ISA Server?

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