RE: Outlook Client and RPC

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Tue, 29 Jun 2004 16:30:42 -0500

Hi Joseph,

The split DNS is an absolute key to making this work. The name of the
Exchange Server needs to match the host name used to access the machine
from the remote host, and the remote host needs to correctly fully
qualify the NetBIOS name. I think I've written about this ten times, and
I'm preparing to write about it again, since you can't say the same
thing often enough, in different ways, when the thing being said it
really important and really often misunderstood.

Check out the DNS stuff in the various kits and the Outlook client
configuation sections. There's coverage in those docs on the DNS client
configs.

HTH,
Tom 

-----Original Message-----
From: josephk [mailto:josephk@xxxxxxxxx] 
Sent: Tuesday, June 29, 2004 4:08 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Outlook Client and RPC

http://www.ISAserver.org

Hi All,

I've re-read the articles on ISAServer.org and decided to add back in
the capabilities to utilize Outlook clients over RPC to connect to my
exchange machine.

I run a back to back network. All machines are w2k boxes.  I've not yet
moved all over to windows 2003. My DNS machine in the DMZ hosts many
sites and has a different Name then my DNS server behind my second
firewall.

My external ISA box has the message screener running and forwards all
SMTP mail to a relay box.
So, I setup the Exchange RPC rule to point to my internal ISA machine.
I'm not sure if by pointing to the different sources has any affect on
connecting with outlook client.  SMTP mail is arriving as setup.

I know that for the blaster and sasser type scripts it disables access
to ports 135(outbound) and 445.

What is the best way to trouble shoot this type of setup?  I'm unable to
connect from an external outlook client, message is that global address
book not available? And can't find exchange.
I don't' see any particular messages in the log files to pinpoint
connectivity issues.

Thank you,

Joseph

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