RE: Online Banking Issues

  • From: "Jeff Sloan" <jsloan@xxxxxxxxxxxx>
  • To: "ISALists" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 25 Jun 2003 15:23:08 -0500

No, but thanks anyway.

Jeff Sloan 
Network Administrator 
Cross Oil Refining & Marketing, Inc. 
484 E. 6th St. 
Smackover, AR 71762 

Phone 870-864-8688
Fax     870-864-8689 
Cell     870-866-9941 



-----Original Message-----
From: Talley, Scott [mailto:stalley@xxxxxxxxxxxxxxxxx] 
Sent: Wednesday, June 25, 2003 2:39 PM
To: ISALists
Subject: [isalist] RE: Online Banking Issues


http://www.ISAserver.org


I've had similar problems with banking/secure sites, but it usually
stems from RainConnect.  Are you using any Rainfinity load-balancing
products on your ISA box?

Thank you,

Scott Talley
IT Manager, The Combined Group
e> stalley@xxxxxxxxxxxxxxxxx
p> 469.892.4000 x829
f> 469.221.6900


-----Original Message-----
From: Jeff Sloan [mailto:jsloan@xxxxxxxxxxxx]
Sent: Wednesday, June 25, 2003 2:22 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Online Banking Issues


http://www.ISAserver.org


We have problems with two Online Banking sites, TheOneNet by BankOne and
StuckeyNet.

TheOneNet started about a month ago and StuckeyNet about two weeks ago.

Sometimes we can't log in, other times we can but can only get to one
page of data before the browser kinda locks up.

One program logs in and opens a second window, but the window is
'clear', it never gets any data on it.

The other will get to one page of data, and if you click another link on
the page, it 'just sits there and looks at you funny'.

I have cases open with both banks, and they have duplicated the issue on
their ISA servers, but they have not fixed it yet. They say they are
working with Microsoft on the issue, but it seems way slow to me.

I have tried the firewall client, and it doesn't help.
I have made rules to not cache those sites;
*.bankone.com
*.citonline.com
*.theonenet.com
But it made no diffrence.
Should I include something after those entries to make sure any page on
those domains are not cached, or is this another issue?

Anybody heard anything simular?
I am starting to think that iether the banks are using something on
their pages that is not accepted standard, or we are going to see a
hotfix for ISA.

If anyone can, please help.
Thanks,
Jeff Sloan

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