GrabURL Program?

Hello,

  I have installed an ISA Server for a customer and everything is
working great but two things.  Any help would be greatly appreciated!!

  I read through the ISA Server Org book, and can't find anything.

1.      They have a program that uses a program called "GrabURL and
GetURL"  They only use port 80, but no matter what type of ISA client I
use, they will not go through the ISA Server.  It simply times out every
time.  It works fine to NAT, without a firewall.  Any Suggestions?
        The rule I have right now is allow all traffic to the entire LAN
network.

2.      Every time I run a report to check on Usage/Visited Sites/Etc,
sites visited, my reports come back with no data.

Thanks in advance and have a great weekend.
Randy Sieren

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