[isalist] Re: GFI WebMonitor notification: Update Failed.

  • From: "David Farinic" <davidfa@xxxxxxx>
  • To: "John T \(lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>, <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 12 Apr 2007 09:43:40 +0200

http://www.ISAserver.org
-------------------------------------------------------

Hi John,

Please get build >= 20070223 which has increased timeout values for
updates. If you will get timeout problems again let me know directly.
Latest tested build is
 ftp://ftp.gfisoftware.com/temp/Netmon/del/20070403/webmonitor3.exe
changes you can see here: 
 ftp://ftp.gfisoftware.com/temp/Netmon/del/20070403/changes.txt 


Regards Davidf.

P.>S.>: to  Jim: I don't have power over ME team so I couldn't push your
issue.



-----Original Message-----
From: John T (lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: Wednesday, April 11, 2007 10:40 PM
To: isalist@xxxxxxxxxxxxx
Subject: RE: [isalist] Re: GFI WebMonitor notification: Update Failed.

Well, looks like the problems have started again and have gotten worse
yesterday and today.

John T


> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-
> bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harrison
> Sent: Thursday, March 15, 2007 2:10 PM
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: GFI WebMonitor notification: Update Failed.
> 
> http://www.ISAserver.org
> -------------------------------------------------------
> 
> Yep - haven't seen one in a few days.
> BTW David, I opened a case with the ME folks regarding the fun
> encountered with "new senders" and "auto-whitelist", but haven't heard
> anything except to be informed that they handed off to the US side of
> the house?
> Who should I beat on?
> 
> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-
> bounce@xxxxxxxxxxxxx]
> On Behalf Of John T (lists)
> Sent: Thursday, March 15, 2007 11:29 AM
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: GFI WebMonitor notification: Update Failed.
> 
> I will say I have been meaning to open a support request about this
> very
> timeout issue and then suddenly it seemed to stop, the last one
> occurred
> Tues at 8:15 PM PDT.
> 
> 
> 
> John T
> 
> 
> 
> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-
> bounce@xxxxxxxxxxxxx]
> On Behalf Of David Farinic
> Sent: Thursday, March 15, 2007 6:48 AM
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: GFI WebMonitor notification: Update Failed.
> 
> 
> 
> To address this issue we added more server last week to our web farm
> and
> also proactively increased timeout from build 20070223. In WM4 builds
> we
> will also add diff updates to get AV updates much faster to customer's
> gateways.
> 
> 
> 
> If you want to try new version  (warning its not officially fully test
> released version) download it from :
> 
> ftp://ftp.gfisoftware.com/temp/Netmon/del/20070309/webmonitor3.exe
> 
> ftp://ftp.gfisoftware.com/temp/Netmon/del/20070309/changes.txt
> 
> 
> 
> With Kind Regards David Farinic.
> 
> 
> 
> P.S.: German users using gmx.de: please include
> application/force-download as scanned type to WM3 configuration as
> there
> is spreading Trojan via that email web service. Currently only
> Kaspersky
> detects it.
> 
> 
> 
> 
> 
> ________________________________
> 
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-
> bounce@xxxxxxxxxxxxx]
> On Behalf Of Jim Harrison
> Sent: Thursday, March 15, 2007 2:25 PM
> To: ISA Community
> Subject: [isalist] Re: GFI WebMonitor notification: Update Failed.
> 
> 
> 
> Use the logs, Luke.
> 
> ISA logs all the traffic it actually sees.
> 
> If you scan the logs for failed or denied traffic from the ISA itself
> (GFI WM), you might see what's happening.
> 
> FWIW, I've been seeing lots of failed updates lately.
> 
> Based on my own logs, it's clear that the GFI web farm is having
> "issues"; lots of 10060, 10054 errors (remote server fails to respond
> in
> a friendly manner).
> 
> 
> 
> From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-
> bounce@xxxxxxxxxxxxx]
> On Behalf Of Gene Sibbs
> Sent: Thursday, March 15, 2007 12:57 AM
> To: ISA Community
> Subject: [isalist] GFI WebMonitor notification: Update Failed.
> 
> 
> 
> "GFI WebMonitor notification: Update Failed."
> 
> GFI WEB Monitor: Norman virus scanning updates failed to be updated
> properly: Connection timed out
> 
> what port do I need to open for this problem to go away?
> 
> Also, My Symantec liveupdates keeps failing. what ports are needed?
> 
> 
> 
> ________________________________
> 
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> Get your game face on with the latest PS3 news and previews at Yahoo!
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> 
> All mail to and from this domain is GFI-scanned.
> 
> 
> 
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