Another SSL Problem

  • From: "Marc A. Mapplebeck, MCP/MCDST/N+/A+/CNA" <mmapplebeck@xxxxxxxxxx>
  • To: "'[ISAserver.org Discussion List]'" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 5 Jan 2005 21:58:42 -0400

Hi again, I seem to be having a problem with my SSL on our ISA server, or I
would like to blame it on our ISA server. But it really baffles me. Whenever
an internal client attempts to browse to an external SSL site, it gets a DNS
error from IE, however when I use my laptop which is not a domain member,
all works fine(which leads me to believe it is not ISA problem). I also have
the same problem accessing our own SSL site from an external site I get the
exact same DNS error which makes me want to blame it on ISA. Nothing else
has changed on the domain. Connections work fine for non SSL communications
so I know it really isn't a really a DNS error. This problem does not make
sense to me at all, does anyone have any suggestions as to where I could
start troubleshooting this? I feel like I would be running myself in
circles. Any help would be appreciated - Marc

Some log captures from attempts to make outbound connections are below.

This is using a domain account:
Original Client IP      Client Agent    Authenticated Client    Service
Server Name     Referring Server        Destination Host Name   Transport
MIME Type       Object Source   Source Proxy    Destination Proxy
Bidirectional   Client Host Name        Filter Information      Network
Interface       Raw IP Header   Raw Payload     Source Port     Processing
Time    Bytes Sent      Bytes Received  Result Code     HTTP Status Code
Cache Information       Error Information       Log Record Type Log Time
Destination IP  Destination Port        Protocol        Action  Rule
Client IP       Client Username Source Network  Destination Network     HTTP
Method  URL
0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CAHITS; .NET
CLR 1.1.4322)   Yes     Proxy   GATEKEEPER              159.231.80.214  TCP
Cache   -       -               -               -       -       -       0
1       570     366             0       0x0     0x80    Web Proxy Filter
2005-01-05 21:25:19     45.89.223.130   80      http    Allowed Connection
Web     45.89.223.147   CAH-NB\MMapplebeck      Internal        External
GET     http://159.231.80.214/en_ca/images/loginBox/icon_go_over.gif
45.89.223.147   iexplore.exe:3:5.1                      GATEKEEPER      -
TCP     -                                               -
1193    141     0       0       0x0             0x0     0x0     Firewall
2005-01-05 21:25:22     159.231.80.212  443     HTTPS   Initiated Connection
Web     45.89.223.147   CAH-NB\MMapplebeck      Internal        External
-       -
45.89.223.147   iexplore.exe:3:5.1                      GATEKEEPER      -
TCP     -                                               -
1193    281     128     128     0x80074e21              0x0     0x0
Firewall        2005-01-05 21:25:22     159.231.80.212  443     HTTPS
Closed Connection       Web     45.89.223.147   CAH-NB\MMapplebeck
Internal        External        -       -
45.89.223.147   iexplore.exe:3:5.1                      GATEKEEPER      -
TCP     -                                               -
1191    63471   0       23877   0x80074e24              0x0     0x0
Firewall        2005-01-05 21:26:17     159.231.80.214  80      HTTP
Closed Connection       Web     45.89.223.147   CAH-NB\MMapplebeck
Internal        External        -       -

This is using a local machine account:
Original Client IP      Client Agent    Authenticated Client    Service
Server Name     Referring Server        Destination Host Name   Transport
MIME Type       Object Source   Source Proxy    Destination Proxy
Bidirectional   Client Host Name        Filter Information      Network
Interface       Raw IP Header   Raw Payload     Source Port     Processing
Time    Bytes Sent      Bytes Received  Result Code     HTTP Status Code
Cache Information       Error Information       Log Record Type Log Time
Destination IP  Destination Port        Protocol        Action  Rule
Client IP       Client Username Source Network  Destination Network     HTTP
Method  URL
0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CAHITS; .NET
CLR 1.1.4322)   No      Proxy   GATEKEEPER
www.txn.banking.pcfinancial.ca  TCP                     -       -
-               -       -       -       0       10      1116    256
12209   0x0     0x0     Web Proxy Filter        2005-01-05 21:40:28
45.89.223.130   443     SSL-tunnel      Denied Connection
45.89.223.147   anonymous                       CONNECT 
0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CAHITS; .NET
CLR 1.1.4322)   No      Proxy   GATEKEEPER
www.txn.banking.pcfinancial.ca  TCP                     -       -
-               -       -       -       0       1       531     360
5       0x0     0x0     Web Proxy Filter        2005-01-05 21:40:29
45.89.223.130   443     SSL-tunnel      Failed Connection Attempt
45.89.223.147   anonymous                       CONNECT 
0.0.0.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; CAHITS; .NET
CLR 1.1.4322)   Yes     Proxy   GATEKEEPER
www.txn.banking.pcfinancial.ca  TCP             Internet        -       -
-               -       -       -       0       0       60      0
995     0x0     0x88    Web Proxy Filter        2005-01-05 21:40:29
159.231.80.212  443     SSL-tunnel      Failed Connection Attempt       Web
45.89.223.147   GATEKEEPER\MMapplebeck  Internal        External
www.txn.banking.pcfinancial.ca:443
45.89.223.147   iexplore.exe:3:5.1                      GATEKEEPER      -
TCP     -                                               -
1241    40      0       0       0x0             0x0     0x0     Firewall
2005-01-05 21:40:29     159.231.80.212  443     HTTPS   Initiated Connection
Web     45.89.223.147   GATEKEEPER\MMapplebeck  Internal        External
-       -
45.89.223.147   iexplore.exe:3:5.1                      GATEKEEPER      -
TCP     -                                               -
1241    131     128     128     0x80074e21              0x0     0x0
Firewall        2005-01-05 21:40:29     159.231.80.212  443     HTTPS
Closed Connection       Web     45.89.223.147   GATEKEEPER\MMapplebeck
Internal        External        -       -
_-_-_-_-_-_-_-_-_- 
-"During times of universal deceit, telling the truth becomes a
revolutionary act." - George Orwell, 1984 
_-_-_-_-_-_-_-_-_- 
Marc A. Mapplebeck, MCP/MCDST/N+/A+/CNA 
IT Manager, City Animal Hospital Ltd. 
Owner, Shutterbug Productions & Consulting 
MCP#: 3146827 
CompTIA#: COMP001002835054 
mmapplebeck@xxxxxxxxxx 
Administrator@xxxxxxxxx 
_-_-_-_-_-_-_-_-_- 
P: 506-471-7044 
ICQ: 26743793 
Yahoo!: mmapplebeck 
MSN: mmapplebeck@xxxxxxxxxx 
_-_-_-_-_-_-_-_-_- 
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