> From: slovering > To: leadership@xxxxxxx > Cc: announce@xxxxxxx > Sent: Thursday, July 30, 2009 10:35 AM > Subject: [leadership] CVS press release > For Immediate Release > > CONTACTS: > > Mike DeAngelis > > CVS/pharmacy > > (401) 770-2645 > > Mitch Pomerantz > > American Council of the Blind > > (626) 372-5150 > > Adrianna Montague-Gray > > American Foundation for the Blind > > (212) 502-7675 > > CVS/pharmacy Enhancing Accessibility for the Visually Impaired To Its Web > Site and Store Point-of-Sales DevicesInitiative Announced In Collaboration > with State and National Organizations for the Blind > > WOONSOCKET, R.I., July 30, 2009: CVS/pharmacy, the nation's largest > retail pharmacy, announced today that it is implementing functional > improvements to benefit its customers with visual impairments and other > disabilities. The company has installed tactile keypads in all CVS stores > and it will enhance its website in 2009. > > Today's announcement is the result of a collaboration between > CVS/pharmacy, the American Foundation for the Blind, American Council of > the Blind and California Council of the Blind. CVS/pharmacy's actions > were applauded by these groups. > > "We are pleased to collaborate with organizations committed to advocacy > for the blind and introduce service enhancements in our stores and online > that will increase access for our visually impaired customers," said > Helena Foulkes, Executive Vice President and Chief Marketing Officer of > CVS Caremark. > > Point-of-Sale Improvements > > CVS/pharmacy's point-of-sale improvements are designed to assist customers > who cannot read information on a flat-screen point-of-sale device and > therefore cannot privately enter their PIN or other confidential > information. All CVS stores have been equipped, at a minimum, with a > tactile device at both the front check-out counter and the pharmacy > counter to ensure that customers unable to use a flat-screen keypad do not > have to provide their PIN to a store employee. The company is also > training its store employees to provide appropriate interaction with > visually impaired customers regarding the use of the new tactile devices. > > "Without tactile keys, blind and visually impaired people have no choice > but to share their Pins with strangers," explained Melanie Brunson, > executive director of the American Council of the Blind. "Today's > announcement, and the collaboration that led to it, demonstrates > CVS/pharmacy's ongoing commitment to its blind and visually impaired > customers." > > Web Site Access > > The initiative includes CVS/pharmacy's commitment to ensure that its > online pharmacy, www.cvs.com, is accessible to persons with a wide range > of disabilities, including blind computer users who use a screen reader or > magnification technology on their computers and those who rely on a > keyboard instead of a mouse. CVS.com will implement these enhancements by > the end of 2009. > > "An accessible web site is crucial if people with vision loss are to > obtain goods, services and information on an equal footing," said Paul > Schroeder, vice president, programs and policy group of the American > Foundation for the Blind. "We appreciate CVS/pharmacy's commitment to > ensure that CVS.com is usable by the broadest range of online consumers, > including those who have disabilities." > > About CVS/pharmacy > > CVS/pharmacy, the retail division of CVS Caremark Corporation (NYSE: CVS), > is America's largest retail pharmacy with more than 6,900 CVS/pharmacy and > Longs Drugs store locations. CVS/pharmacy is committed to improving the > lives of those we serve by making innovative and high-quality health and > pharmacy services safe, affordable and easy to access, both in its stores > and online at CVS.com. General information about CVS/pharmacy and CVS > Caremark is available at www.cvscaremark.com. > >