"support position" does not need to mean a position somehow inferior
to the position of a developer in terms of challenge of the
compensation. Support professional does not automatically mean some
one doing a low end work. Particularly in the area of enterprise
technical support, it is not uncommon to find support professionals
who have as intimate knowledge of a product as the core developers do.
I have had the opportunity to work with quite a few such people. But I
agree that the relative lack of awareness about the nature of
Technical Support industry in India results in many people not
benefiting from the opportunities in this industry. I have seen 2-way
movement between support and areas like professional services, quality
assurance and development and of course more managerially inclined
people move into management. But of course, technical support jobs
come in all shapes and colors just as developer jobs do and one has to
choose the employer right.
Also with commoditization of most software products, more money would
come from services around the product, rather than from the
development of the product and technical support is one such key
service.
Though I am not allowed to talk in great detail about the positions
that I posted about, I can say that some of the very promising Open
Source cloud computing related software would be the focus here.
Regards,
Murthy Raju
On Wed, Sep 9, 2009 at 8:04 PM, Girish Venkatachalam
<girishvenkatachalam@xxxxxxxxx> wrote:
On Wed, Sep 9, 2009 at 7:05 PM, Venkatraman >
Not to downplay the requirement or the job post, i was wondering whether a
person with such knoweldge (and especially in India) would be interested in
a "support position".
I would tend to concur with this view.
Nowadays due to recession employers seem to get a good
choice and they are able to maximize their advantage in
squeezing more work for less money.
Fundamentally I am not averse to this idea as long as the
pay is reasonably good. By that I mean a salary of above
30,000 per month or so in Chennai would be considered
good enough for leading a decent life(unmarried with 4
years exp).
But it turns out that outside of service companies such
salaries seem like a chimera. I could be wrong and I
wish that I am.
-Girish
--
Gayatri Hitech
web: http://gayatri-hitech.com
SpamCheetah Spam filter:
http://spam-cheetah.com
_______________________________________________
To unsubscribe, email ilugc-request@xxxxxxxxxxxxx with
"unsubscribe <password> <address>"
in the subject or body of the message.
http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
