[icon-discuss] Re: Bookshelf question
- From: "Levelstar Support" <support@xxxxxxxxxxxxx>
- To: "'matthew Dyer'" <ilovecountrymusic483@xxxxxxxxx>, "'icon-discuss'" <icon-discuss@xxxxxxxxxxxxx>
- Date: Sat, 15 Jan 2011 21:17:47 -0600
Matthew, here are some questions and suggestions....
How many books do you have in the bookshelf? Depending on number of books,
the bookshelf may take a few minutes to rebuild after library.db has been
deleted, or up to several hours. Until the bookshelf is rebuilt, new books
will not be listed. When the rebuilding is complete, Icon will emit a
chirp.
To determine if the bookshelf is still busy rebuilding the catalog, tap
twice the status button. If rebuilding is complete, Icon will only announce
"Bookshelf", otherwise it may tell you "scanning for books", or may announce
the name of the title being unpacked.
How did you put books in the import folder? By downloading Bookshare books
using the Internet search? By downloading a book from the web browser? By
copying a book from a PC?
What kind of books did you put in the import folder? Bookshare books? NLS
DTBs, Other books? What format?
Where is your import folder? It should be in the hard drive in
\library\books. If it is elsewhere, automatic import will not take place.
Lastly, after the Bookshelf has emitted the catalog rebuild completion
chirp, please go in the bookshelf menu and turn off automatic catalog
update....
Open menu,
downarrow to "Turn Auto catalog update Off"
Press OK.
Open the menu again.... you should now find "Turn Auto catalog update
On".... If the item still says "off", press OK again.
After this operation, Bookshelf will still import books automatically from
import folder, but it will not rebuild the entire catalog each time.... and
Bookshelf will be much faster.
What software version are you running?
Regards,
G.
Finally,
Guido D. Corona
Levelstar LLC.
685 S. Arthur Ave. Unit 1A
Louisville, Colorado
80027
Email: support@xxxxxxxxxxxxx
Phone: (800) 315-2305, x.1
Mobile: (720) 294-9624
-----Original Message-----
From: matthew Dyer [mailto:ilovecountrymusic483@xxxxxxxxx]
Sent: Saturday, January 15, 2011 7:39 PM
To: Levelstar Support
Subject: Re: [icon-discuss] Bookshelf question
Ok here is a step by step instruction on how to reperduse the problem.
1. open bookshelf by pressing 3, 1. The icon will open the bookshelf.
2. The icon will say bookshelf reason books followed by searching for new
books. I get no responce at this point. I can open and read other books
that hacve already been inported.
I then did the following to try and fix the problem.
1. Open file explorer and select the flash disk.
2. Open the home folder and look for the db folder.
3. Now look for the lybrarry.db file and delete this and say yes the prompt
about rather or not you want to delete this file.
4. Close file explorer and reopen the bookshelf and you will hear the icon
say bookshelf reasont books. Searching for new books. and I get the same
resault as before. I am unable to close the bookshelf without having to go
into the program manager to stop it.
HTH.
Matthew
On Jan 15, 2011, at 6:44 PM, Levelstar Support wrote:
> Matthew, I am sorry you are having software problems with your Icon.
> please describe the issue you are experiencing with the Bookshelf
> import folder in detail.... please give us a step by step scenario of
> what you are trying to accomplish, how Icon responds, and what you
> would have expected instead, etc....
>
> Regards,
>
> Guido
>
>
> Guido D. Corona
> Levelstar LLC.
> 685 S. Arthur Ave. Unit 1A
> Louisville, Colorado
> 80027
> Email: support@xxxxxxxxxxxxx
> Phone: (800) 315-2305, x.1
> Mobile: (720) 294-9624
>
>
> -----Original Message-----
> From: icon-discuss-bounce@xxxxxxxxxxxxx
> [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of matthew Dyer
> Sent: Saturday, January 15, 2011 12:17 PM
> To: icon-discuss@freelists. org
> Subject: [icon-discuss] Bookshelf question
>
> Hi all,
>
> I just received my icon back from levelstar a couple of days ago and for
> some time now before I sent my unit in for repare I have not been able to
> get the inport to work. I have tried deleteing the lybrarry.db file from
> the flash disk, but not luck. Any one else experienced this problem?
Would
> like to get this fixed as I do not want to have this out again after I
have
> already ben sent back twice. Everything else seems to be working.
Thanks
> againin advance for your help.
>
> Matthew
>
> P.S, I am running board 2 and not 1.
>
>
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> For answers to the most frequently asked questions about Icon and Braille
+,
> Visit the LevelStar and APH FAQ pages:
> Visit the LevelStar FAQ page at
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For answers to the most frequently asked questions about Icon and Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html
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