Did you try holding the phone-keypad star key while resetting? And what is reflashing? Tyler Z On Wed, 4 Dec 2013 14:53:29 -0600, Gabby Abby wrote: >Ever since the Wednesday before Thanksgiving, my Braille Plus has started >going down hill. First, when I would go to download a file, any file, >whether it be a book or a movie, off the Internet, it would start to >download it just fine. Then, when I tried to go into the download manager, >nothing, and I mean no key presses, would cause the BP to respond. I >checked, and the keypad switch was unlocked all the time. Then, disc drive >mode stopped working, and this is the program I really need! When I would >dial 63 to get into disc mode, it would tell me that it was preparing to >enter, then it would either just hang, or it would completely ignore my key >presses. Again, I checked my keypad switch. It was unlocked each time, and >still no responses came from my keypad. I tried several things. I tried >deleting a bunch of big files. I even uninstalled my audio tutorial, for >goodness sakes, just to get some memory back! I don't think it's a memory >problem, since the above problems continued. I thought the BP may have been >having trouble recovering the memory space, so I did several things. I tried >taking out the battery and leaving it out for awhile (I know it was more >than 5 minutes). Then I put it back in and tried again. Nothing. I think, >all the times I did that, when I went to put the battery back in, I may have >bumped something inside the battery cover and knocked a wire out of place or >something. I tried my best to make sure I didn't bump anything. I also tried >rebooting it, resetting it, and, yes, reflashing it, which I know you're not >supposed to do unless it is a huge emergency, but I considered it to be a >huge emergency. I made a backup, reflashed, restored the backup, and still >nothing. I tried reflashing without making a backup (I know there was >nothing I would have lost of any importance). Still nothing. I have no idea >what to do next. I really need to use the Braille Plus for school until I >learn how to use the BP18, so I really, really need it to download files and >I especially need disc drive mode to work. Any advice would be urgent and >greatly appreciated. > > >If you reply to this message it will be delivered to the original sender only. > >If your reply would benefit others on the list and your message is related to >LevelStar or APH then consider sending your message to >icon-discuss@xxxxxxxxxxxxx. > > >Icon Discuss Mailing List >icon-discuss@xxxxxxxxxxxxx >//www.freelists.org/list/icon-discuss > >To unsubscribe from the list send a blank message with unsubscribe in the >subject line to: > >icon-discuss-request@xxxxxxxxxxxxx > >To post to this list, send your message to: > >icon-discuss@xxxxxxxxxxxxx > > >For answers to the most frequently asked questions about Icon and Braille +, >Visit >the LevelStar and APH FAQ pages: >Visit the LevelStar FAQ page at >http://www.levelstar.com/support-faqs.php >Visit the APH FAQ page at >http://sun1.aph.org/webcast/brailleplus2/faq.html