HOMED LAN Keeping information running smoothly http://www.homedlan.com tech@xxxxxxxxxxxx 19 May 2002 Introduction Power Problems: article Power tips: 5 suggestions Quick Tip Download: something I found ************************************ INTRODUCTION: Welcome and thank you for subscribing to my little publication. The primary goal of this publication is to present some simple maintenance tips so computer ownership can be as pleasurable as possible. Networking tips and bits of information that I stumble across online also are presented. In future mailings, you will have new information on our website delivered directly to your mailbox. The mailings will also contain bits of information that will not be published on the site. I will strive to keep the articles short, to the point, in simple terminology, while maintaining reasonable depth. Articles, suggestions, or other types of contact are welcome. Please feel free to E-Mail me at tech@xxxxxxxxxxxxx ****************************** ****************************** Power Problems Some of the best known but misunderstood issues when dealing with computers are power concerns. There are a lot of system performance issues that are created due to misinformation or ignorance of power requirements and protections that should be in place. By the end of this article, there should be a better understanding of different causes of power issues and how they affect your system. First, there is no means to improve inadequate power sources! If a circuit does not supply enough amperage or voltage to effectively power your equipment, there is no hardware means to improve the situation. An Uninterrupted Power Supply (UPS), Line Conditioner, Backup Power Supply (BPS), or any other hardware will not increase amperage or voltage. In a business environment, it is suggested that only four computers be connected to a fifteen amp electrical circuit. When setting up a computer system, try to set it up on a circuit that does not have heavy power drawing equipment on the line. Refrigerators, portable heaters, vacuum cleaners, air conditioners, printers, are just a few power users that can affect a circuit?s purity. Keeping your computer systems on a clean circuit can drastically improve its reliability and life span. The transformers and capacitors within a computer power supply can help offset short moderate power fluctuations, but frequent low power levels cause the components to overheat shortening the life of the power supply. Symptoms that can suggest chronic power problems include: * Lights flicker or vary in intensity * Frequent or regular errors between network nodes * Computer stalls, crashes, or reboots for no reason * Frequent component errors * Frequent drive errors * Display flickers or waves * Frequent write errors The above are only a few symptoms of power problems and do not guaranty the presence of power problems, but do alert of a possible existence. Once a clean circuit is used, the next considerations when dealing with power is protecting against blackouts, brownouts, surges and spikes. In the summer of 2001, Californians? learned the term blackouts thoroughly. Blackouts are the total loss of power, which of course immediately shuts down computer systems. In most cases the only damage that will be done is the loss of unsaved work. For home computers this loss is usually meaningless, while in a business environment not only is valuable data lost but also so is the labor spent creating the data. Getting into the habit of routinely backing up work will help limit data and production loss. The use of backup power supplies and uninterruptible power supplies is highly recommend for systems that contain important data. Brownouts, a sag in voltage, are much more dangerous to data and hardware. Questionable electrical wiring or excessive loads on the AC circuit normally cause brownouts. High voltage users, air conditioners, coffee pots, fan motors, space heater, and so on, draw so much power that the available voltage level drops in the circuit. PC power supplies are designed to somewhat handle voltage changes, however when power levels fall below system requirements sporadic system failures begin to occur. The PC?s power supply responds to low voltages by drawing excessive current, serious under voltage will cause unusual overheating that damages the power supply. If a system shows signs of sporadic read write failures or other errors, try to plug into another circuit to see if that corrects the problems. A UPS can prevent errors caused by brownout, because computer systems are run from the UPS. However, a UPS cannot prevent problems caused by overloaded circuits, for in that case its batteries never have the chance to receive an adequate charge. Surges and spikes are very well known and most people have a surge protector inline to protect against them. Surges usually last longer than one second and are voltage rises in the circuit: 140 Volts or more. A spike is a large blast of voltage that occurs in a very short period of time. Lightening strikes and high-voltage switching (machinery, floresant lighting, drill presses, grinders) will cause voltage spikes of up to 1200 volts. Power related computer issues occur at a much higher rate than many people realize. A system that I had to troubleshoot had been to several computer technicians?. This computer could not create or read floppy disks that could be shared among other computers in the network. Save a file onto disk and it could read it with no problem, but take it to another system and the system would show it as a bad disk. I was going to just toss in another disk drive, when I learned that the system is on its third drive in a very short period of time. I tested the outlet and found that its readings were well below the 120 Volts (VOM jumping between around 60 to 110Vac). If I remember correctly the UPS was pumping just under 90Vac: Remember, nothing can help a bad or overloaded circuit and these conditions can damage both the UPS and computer system. I set up the system onto another circuit and everything tested out fine. I informed them of the potential damages if circuit problems were not addressed, and advised getting an electrician to install a new circuit (or two). ********************************************** ********************************************** Power Tips 1. Do not allow power cords to coil, this can increase voltage to the appliance. 2. At least use surge protection, UPS would be better. 3. Do not daisy chain computer systems: more than one system per outlet. 4. Do not run systems on same circuit as drills, heaters, or other heavy power users. 5. Preferably keep only four systems per dedicated circuit. QUICK TIP: Screen Capturing Hitting Print Screen on your keyboard will capture the contents of your monitor into memory. Open a graphics editor, such as paint, and paste as new image and there is your screen. If you need to capture only a dialog box, such as an error message, click on it and hit Alt and the print screen key at the same time. Paste into your editor and there it is. This is especially useful when writing training documents. It allows your readers to see an image of the windows, or dialog boxes, you are describing. ****************************** Not a paid advertisement, just thought it may be of interest. FREE Download! DocMemory Version2.0 , is a new memory diagnostic software which is independent on any Operating system, it uses FreeDOS OS to format and store the diagnostic executable files into a floppydisk. With version 2.0 you will be able to test your system memory without having to worry if DocMemory will work with Win NT,Win2000, Win ME and Win98 Operating system... Click here to download the Free Diagnostic software: http://www.simmtester.com/page/products/doc/download.asp ***************************** You received this E-Mail because you subscribed to our E-Mail list. If you no longer wish to receive E-Mail for us you can unsubscribe by sending email to: homedlan-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field. mailto:homedlan-request@xxxxxxxxxxxxx?subject=unsubscribe ****************************** Kenneth W. Gray Sales, Service, Support AK Gray Computer Services tech@xxxxxxxxxxxx http://homedlan.com