* * This is a free weekly news & information update from Courage Center Handiham System. Our contact information is at the end, or simply email handiham@xxxxxxxxxxxxxxxxx for changes in subscriptions or to comment. You can listen to this news online. MP3 audio stream: http://www.handiham.org/audio/handiham.m3u Download the 40 kbs MP3 audio to your portable player: http://www.handiham.org/audio/handiham.mp3 Get this podcast in iTunes: [image: Subscribe in iTunes] <http://www.itunes.com/podcast?id=372422406> http://www.itunes.com/podcast?id=372422406 RSS feed for the audio podcast if you use other podcasting software: http://feeds.feedburner.com/handiham ------------------------------ *Welcome to Handiham World.* [image: drawing of transceiver] You can do it! Today, just as we did last week, we are going to begin with Troubleshooting 101 as part of our initiative to help new ham radio operators (and even some of us older ones) learn how to do some basic troubleshooting for ourselves. Yes, it can be tempting to ask someone else to do things for us. This can become a bad habit when it keeps us from learning new things, especially things that we could - with a bit of practice - learn to do for ourselves. Knowing these basic things can serve us well in the future when no help is available. This next simple exercise is one that we will be practicing at this summer's Radio Camp. You can do it yourself once you learn a few basics. *Troubleshooting 101* [image: Cartoon guy with toolkit] *I have set up my Echolink audio and it worked perfectly, but today when I tried using Echolink, the audio was really low or not working at all. What can be done?* [image: Echolink audio tab in System Setup Reach system setup with keyboard command ALT-E.] Before we say anything more about this, I have to let you know that you are not alone. I like Echolink and use it nearly every day, but I still consider it to be a journey, so to speak. I have not quite arrived yet at the point where Echolink works perfectly each and every time. Audio problems are common and expected, so we have to learn how to troubleshoot them. Your first test should be a visit to the Echolink Test Server. Find the test server by going to the Station menu (Arrow right from the File menu or use ALT-S) and when you hit "Station", arrow down to "Connect to test server". You should hear the familiar welcome message. After the welcome, get focus in the transmit box, toggle transmit with the space bar, and transmit a short test message. Toggle again and wait for your audio to be echoed back to you. If there is no audio, proceed to the "No Audio" troubleshooting. If there is low audio or too much audio so as to cause distortion, proceed to the "Audio Level" troubleshooting. No Audio If there is no audio at all, there are several things to check. Volume: Is the volume turned up? Are your computer speakers powered up? Microphone: Is the microphone plugged in? If there is an external microphone, whether USB or the 3.5 mm plug, it may have been unplugged by another user in the family, or you may have unplugged it and forgotten to plug it back in. Some microphones have their own mute buttons. Check to make sure the microphone is not muted. If you are using a microphone headset with 3.5 mm audio plugs, make sure that the headphone plug and the microphone plugs are not reversed. If you use a USB headset, plug it into the same USB port on your computer each time so that the machine does not search for USB drivers each time you plug it in. Audio Mixer: The audio mixer in your operating system (usually Windows for Echolink users) might have the microphone either muted or the wrong audio input is selected. Windows users need to go to the Windows Mixer recording settings. Getting there is different depending on your version of Windows. We will not explore this, but it is something you should learn about your own computer and operating system. In the recording mixer settings, unmute the microphone and run the slider up if it is set at zero. Repeat the test server test and it should work fine. You can usually get to the mixer settings via the Echolink application itself. Go to the Tools menu, then arrow down to "Adjust sound device" and choose "Recording". This is an easy way to find the recording mixer! Multiple audio inputs: As we mentioned, the wrong input may be selected in your Windows mixer. Be sure the correct input for the microphone you want to use is selected as the default device. Again, how you do this may vary depending on your operating system. You should learn how to use your operating system's mixer. Echolink sound selection: The Echolink application has its own selection of audio input devices available from a pull down menu. You will find it on the audio tab in System Setup. The choices are "Input Device" and "Output Device". If the microphone selection is to be checked, the one you want to pull down is the "Input Device". If you have more than one input device, they should all be listed in the pull down. However, the first item listed is always "system default". That is the one you should select, because if you followed the directions we just gave you, you have already set the preferred microphone to "default device". [image: Recording device list in Windows 7 with default device selected.] So why do we recommend using "default device" instead of one of the other selections? It is because selecting the recording device via the Echolink pull down does not always result in the correct device actually being used for audio input. This is a real mine field for users who have lots of audio devices. A computer could have a TV tuner, more than one microphone, a webcam with a built-in microphone, a line in device, and even a USB audio line to a transceiver. Don't laugh - I have had all of these things, and sometimes Echolink reported one microphone being the input when instead the audio was coming from the HF rig connected via USB. It is safer to set your preferred microphone up as the default device in Windows, then always choose the default device as the Echolink input via the Setup menu. Final test: If you have followed the directions and everything is set up as described, repeat the test server test. Adjust levels if necessary. If there is still no audio, you may have to look further. There could be a fault in your microphone, usually with the cable or plug, or with the computer hardware or sound card drivers. Low Audio Microphone selection and positioning: As we already discussed, you must be sure that you are using the correct device. One fellow I know was puzzled by a low transmit audio condition. When I talked with him on Echolink, his audio sounded like he was far away from the microphone, yet he was wearing a headset microphone combo. The diagnosis was that the sound was being picked up by his laptop's built in microphone, which had been selected as the default audio input device. If you are simply too far away from the microphone it can have exactly the same effect. Position the microphone closer to your mouth, keeping it slightly to the side. If the mic element must be very close to your lips, as is the case with headset microphones, use a foam wind screen to prevent puffs from making loud noises as you speak. Beware of other software that takes over mixer settings: Voice dictation software can change your mixer settings to some predetermined level that is ideal for speech input computing. You may have your Echolink levels just perfect, then you open Dragon NaturallySpeaking®, enjoy a session of typing with your voice, and think nothing of it. But the next time you want to use Echolink, the microphone audio may be very low. This happened to me all the time, because I liked using my USB headset for both voice dictation and Echolink. Dragon would reset the mixer every time, unchecking the microphone AGC boost and changing the slider level. It might be best to select different input devices for these two software applications so one does not fight it out with the other for mixer level settings. Mixer settings continued: Most of us will not use anything but the built-in software mixer, but there may be some users who use external hardware mixers. These can be great for those who like to really be in control of their audio. If you have an external mixer, be sure the microphone is plugged in and selected as the input device. Check the sliders to adjust the level. If the device uses external power, be sure it is powered up! Every computer system is different. It is difficult for someone else to help you with your system, especially on the phone. So I have some "homework" for you. I want you to learn how to use the audio mixer in your own computer, and learn it well enough to set input and output levels. Some computers (probably most these days) have some kind of keystroke combination or actual dedicated keys on the keyboard to raise and lower the volume or mute the audio. Some laptops have a volume control that operates by spinning a wheel or holding down a specific key. You need to learn these controls and learn them well, because they will be used for lots of other applications like taking voice notes, doing voice dictation, playing music, listening to audio books or Internet audio streams, and much more. Wouldn't it be nice to learn the mixer settings so that you don't have to ask for help on these things as well as with Echolink? Sure, it would! And you can do it. Email me at handiham@xxxxxxxxxxxxxxxxx with your questions & comments. Patrick Tice, WA0TDA Handiham Manager ------------------------------ *A dip in the pool* [image: cartoon kid doing math problems] It's time to test our knowledge by taking a dip in the pool - the question pool, that is! Today we are taking a question from the General Class pool: G4A14 asks, "How should the transceiver audio input be adjusted when transmitting PSK31 data signals?" Your possible choices are: A. So that the transceiver is at maximum rated output power B. So that the transceiver ALC system does not activate C. So that the transceiver operates at no more than 25% of rated power D. So that the transceiver ALC indicator shows half scale Since we have been talking about setting audio levels, I thought this would be a good question to bring into the discussion. I'll bet some of you have not tried PSK31, so you may not have a clue as to how to set audio levels. Because the level can be controlled both by the computer's audio mixer and the radio's microphone level control, there are a couple of settings to look at. The first one is that you should know how to set your radio's readout to display the ALC (Automatic Level Control). In modern radios, this is a digital bar graph that may not be accessible to a blind user. The trick with sending data via the transceiver's microphone input is to keep even the slightest audio distortion from damaging the data stream. To do that, you want to keep the level fairly low, so that the ALC is not being activated. You want the cleanest audio possible, and processing the audio can introduce data errors. If your radio has a dedicated data port, this makes the change of distortion by the microphone ALC circuitry a non-issue. However, the mixer settings in your computer's operating system may still need setting. When getting ready to operate PSK31 for the first time solicit the help of a friend to check your signal at the received end. ------------------------------ Digital Media Update On line publishing is now well-joined with QST in beta testing mode. Recently ARRL invited VEs who are registered with the ARRL VEC to view the new on line May 2012 edition of QST. Since I am a VE, I received the invitation and found that I enjoyed looking at the new digital version and comparing it to the print magazine. I had a bit of an advantage because I had already been through much of the print version already, having recorded parts of it for our blind members. Some pages in the digital version were different, though the page numbers were mostly the same. For example, the excellent article "Who was Bill Orr, W6SAI?" by Eric Nichols, KL7AJ, appears in both the print and digital versions on page 73. But the two pages do not look exactly the same. In the print version, Eric's entire article fits onto page 73. If you turn the page, you will find an article about the new DXCC fee structure. In the digital version, Eric's article contains a "Digital edition only" inset on page 73. This inset is "More about Bill Orr, W6SAI". It includes some facts about W6SAI and a picture of him in his ham shack. This information does not appear at all in the print version, though there is a link in the text telling you where to find it on the ARRL website. Because the inset takes some space, Eric's article continues on the next digital page. That page is numbered 73a instead of 74. Also on page 73a is a copy of the new ARRL Frequency Chart reflecting the changes in the 60 meter band. To preserve the proper location of the DXCC article on page 74, a page 73b is also added, and it has a full page ad for ARRL publications. That way the digital edition and the print edition can be "in sync" again on page 74. The digital version is easy and intuitive to a sighted computer user. Page turns are done by clicking an outer page corner or by using the arrow controls in the Flash-enabled browser application. I used Firefox for this test, but any web browser that supports a Flash plug-in should work just as well. There is a "page turn" sound (like a paper page being turned) set up by default. The page turns are also animated to make it look as if you are turning a paper page. Both of these features may be disabled in the user settings. The page turn sound may be especially annoying in a quiet environment where others are reading. Page turn animations are harmless if you have plenty of processing power, but if your computer is getting a bit long of tooth you may find that animated page turns are jerky or hang as the processor struggles to keep up. Blind users will be wondering whether the digital QST is accessible with a screenreader. Our volunteer station engineer Lyle Koehler, K0LR, writes to me about that: As for blind accessibility, here is what it says in the ARRL FAQs: http://www.arrl.org/digital-qst-faq Question: Do Blind Readers work on the digital edition of QST? Answer: The new digital edition is not currently formatted for Blind Readers. ARRL is looking into a text-only version of digital QST with our vendor, Nxtbook. We hope to launch it later in 2012. QST is currently available through the National Library Service for the Blind and Physically Handicapped (NLS) in cassette format: http://www.loc.gov/nls/index.html . At the present time, both NLS and Handihams offer versions of QST in DAISY digital format as well as tape cassette. Tapes are being phased out in favor of NLS digital cartridge versions, which are available both from NLS and Handihams. Both also offer DAISY downloads to registered and qualified blind users. There is a provision for off line reading of the digital QST. The technology is Adobe AIR™, and you will need to download and install it automatically. Windows will ask your permission at some point, so it is necessary to have administrator privileges. This feature is useful if you want to read on an airplane with your laptop or if you will be somewhere without Internet access. Once AIR is installed, you need to install the magazine itself, and you will be asked for your ARRL login credentials. The magazine will then be downloaded and installed. A "Contents" button in the toolbar at the top of the browser application allows for a quick listing of articles along with thumbnails of pages. This makes navigation from one article to the next easier since most of us hop around within the publication looking at articles as they interest us and saving others for later. There are a couple of social media sharing buttons that don't seem functional in this beta version, but later on it should be possible to share articles on Facebook, Linked In, or Twitter. Hopefully Google Plus will be an option in the future. Finally, there are ARRL membership and QST links that take you to membership information and QST archives. All in all, the web app is easy to figure out and use. I found myself wondering if the pages could be more scalable, but there is only a standard and somewhat enlarged option: Click to zoom in; click to zoom out - that's it. Some users may need more screen enlargement. The standard Firefox zooming feature that works on regular web pages is disabled in this app. If you have a small monitor, you might have trouble seeing the text clearly. Going to full screen mode in the application did help. In that mode, with the text zoomed, the font size was slightly larger than that on the printed page. Changing the monitor resolution degraded the text, making it a bit blurry. When digital publications are put together there is a compromise between high resolution images and file size. To strike a balance, the file size must be manageable for users with slower Internet connections but still good enough to allow for reasonable resolution. The June issue is the one that will open up to the entire ARRL membership. When the system is up and running, members must have a valid ARRL website login to access this benefit. You can always find a link to the current digital edition and archives at www.arrl.org/new-qst. To login or register, go to www.arrl.org/myarrl. ------------------------------ *Remote Base Health Report for 25 April 2012* [image: W4MQ software screenshot] We have a website for the remote base software. You may check it out at: www.handiham.org/remotebase. *W0ZSW is on line. W0EQO is on line. * *Power change: We have returned to the full 100 Watts at W0ZSW. This is up from 75 Watts last week. W0EQO continues to operate at the full 100 Watts. * Please check the latest operating tips on the remote base pages: http://handiham.org/local/blind/w4mq_remote_base_software.htm The link to the daily status update pages: www.handiham.org/remote Our thanks to volunteer engineer Lyle Koehler, K0LR, for his help maintaining the station databases and updates. ------------------------------ *Letters* [image: Cartoon dog barking at mail carrier] Dr. Dave, KN0S, sent us this photo of him with his horse and black lab doggie! [image: Dr. Dave with horse and black lab dog in barn.] He writes: Have you ever worked an Equine Mobile? Neither have I -- yet. This is a photo of our latest pet horse: Strider, who is a retired but yet spirited 20 year old (on May 17th) Hunter Jumper Hanoverian Warmblood. We had a brief but very pleasant visit with Walt Siebert, KD0LPX, when he was in the area last week too. The Tour de Chesapeake is coming up on May 19th... we will be using the Middle Peninsula ARC APRS Repeater for the event. It should be fun! 73... Dr Dave kn0s ------------------------------ *This week @ HQ* [image: happy cartoon guy wearing earphones] Radio Camp enrollment is about 1/2 complete. We still have plenty of openings, so apply now! Camp is a better value this year because it is one day longer than last year, the tuition is cheaper, scholarships are available, and we will have our own dining hall. Equipment! We also have a selection of donated radios available for campers to take home. If you are registering for this camp session, please be sure to let us know if you have an equipment request. The May 2012 DAISY format audio digest is ready for our blind members. Check it out in the members section. Members using NLS digital cartridges may receive the digest by Free Matter postal mail. The May Digest by digital DAISY cartridge will not go out until we receive Worldradio. April QST audio digest is now also ready for our blind members who do not have computers, also in DAISY format, playable in your Library of Congress digital player. Handiham members who use these players and who would prefer to receive a copy of the monthly audio digests on the special Library of Congress digital cartridge should send a blank cartridge to us in a cartridge mailer (no envelopes, please), so that we can place the files on it and return it to you via free matter postal mail. Your callsign should be on both the cartridge and the mailer so that we can make sure we know who it's from. Blank cartridges and mailers are available from APH, the American Printing House for the Blind, Inc. Digital Talking Book Cartridge Catalog Number: 1-02610-00, Price: $12.00 Digital Talking Book Cartridge: Mailer Catalog Number: 1-02611-00, Price: $2.50 Order Toll-Free: (800) 223-1839. April QST audio digest is now also ready for our blind members in DAISY format, as a digital download for your computer DAISY player or to place on your digital cartridge or other portable DAISY player. Visit the DAISY section on the website after logging in. Members Only Website Update: Handiham.org open enrollment is over, but Handiham members who do not have log in credentials for the site may request them by emailing handiham@xxxxxxxxxxxxxxxxxx This step was taken to curtail the hundreds of account requests from spammers and other non-members each week. ------------------------------ *Tonight is EchoLink net night.* [image: Echolink screenshot] The Wednesday evening EchoLink net is at 19:30 United States Central time, which translates to 00:30 GMT Thursday morning. The 11:00 daily net will be heard at 16:00 GMT. The following EchoLink nodes are always connected to the Handiham Conference: HANDIHAM conference server Node 494492 (Our preferred high-capacity node.) NEW! NX0P-R, node 513917 KA0PQW-R, node 267582 KA0PQW-L, node 538131 N0BVE-R, node 89680 W0EQO-R, node 309436 Other ways to connect: IRLP node 9008 (Vancouver BC reflector) WIRES system number 1427 More information about repeaters and nodes may be found at http://www.handiham.info. ------------------------------ *Stay in touch!* Be sure to send Nancy your changes of address, phone number changes, or email address changes so that we can continue to stay in touch with you. You may either email Nancy at hamradio@xxxxxxxxxxxxxxxxx or call her at 763-520-0512. If you need to use the toll-free number, call 1-866-426-3442. Handiham Manager Patrick Tice, WA0TDA, may be reached at handiham@xxxxxxxxxxxxxxxxx or by phone at 763-520-0511. Mornings Monday through Thursday are the best time to contact us. Answers to many questions about radios, Echolink, nets, and the Remote Base stations are all at www.handiham.org. ------------------------------ *Supporting Handihams - 2012. * Now you can support the Handiham program by donating on line using Courage Center's secure website. It is easy, but one thing to remember is that you need to use the pull-down menu to designate your gift to the Handiham program. Step one: Follow this link to the secure Courage Center Website: https://couragecenter.us/SSLPage.aspx?pid=294&srcid=344 Step two: Fill out the form, being careful to use the pull-down Designation menu to select "Handi-Hams". Step three: Submit the form to complete your donation. If the gift is a tribute to someone, don't forget to fill out the tribute information. This would be a gift in memory of a silent key, for example. We really appreciate your help. As you know, we have cut expenses this year due to the difficult economic conditions. We are working hard to make sure that we are delivering the most services to our members for the money - and we plan to continue doing just that in 2012. Thank you from the Members, Volunteers, and Staff of the Handiham System. Patrick Tice, WA0TDA, Handiham Manager handiham@xxxxxxxxxxxxxxxxx Handiham Membership Dues Benefits of membership: www.handiham.org/membership Handiham renewals are on a monthly schedule - Please renew or join, as we need you to keep our program strong! You will have several choices when you renew: Join at the usual $12 annual dues level for one year. Your renewal date is the anniversary of your last renewal, so your membership extends for one year. Join for three years at $36. Lifetime membership is $120. If you can't afford the dues, request a 90 day non-renewable sponsored membership. Donate an extra amount of your choice to help support our activities. Discontinue your membership. Please return your renewal form as soon as possible. Your support is critical! Please help. The Courage Handiham System depends on the support of people like you, who want to share the fun and friendship of ham radio with others. Please help us provide services to people with disabilities. We would really appreciate it if you would remember us in your estate plans. If you need a planning kit, please call. If you are wondering whether a gift of stock can be given to Handihams, the answer is yes! Please call Walt Seibert at 763-520-0532 or email him at walt.seibert@xxxxxxxxxxxxxxxxxx Ask for a free DVD about the Handiham System. It's perfect for your club program, too! The video tells your club about how we got started, the Radio Camps, and working with hams who have disabilities. Call 1-866-426-3442 toll-free. -- Help us get new hams on the air. Get the Handiham E-Letter by email every Wednesday, and stay up-to-date with ham radio news. You may listen in audio to the E-Letter at www.handiham.org. Email us to subscribe: hamradio@xxxxxxxxxxxxxxxxx Handiham members with disabilities can take an online audio course at www.handiham.org: Beginner General Extra Operating Skills That's it for this week. 73 from all of us at the Courage Handiham System! Pat, WA0TDA Manager, Courage Handiham System Reach me by email at: patt@xxxxxxxxxxxxxxxxx or handiham@xxxxxxxxxxxxxxxxx Nancy, Handiham Secretary: hamradio@xxxxxxxxxxxxxxxxx Radio Camp email: radiocamp@xxxxxxxxxxxxxxxxx ------------------------------ *ARRL is the premier organization supporting amateur radio worldwide. Please contact Handihams for help joining the ARRL. We will be happy to help you fill out the paperwork!* [image: ARRL Diamond Logo] The weekly e-letter is a compilation of software tips, operating information, and Handiham news. It is published on Wednesdays, and is available to everyone free of charge. Please email handiham@xxxxxxxxxxxxxxxxx for changes of address, unsubscribes, etc. Include your old email address and your new address. Courage Center Handiham System 3915 Golden Valley Road Golden Valley, MN 55422 763-520-0512 hamradio@xxxxxxxxxxxxxxxxx