hello phillis, if you want to slow the speed of the voice you need to press the talks key until it says talks. then you press 7. hope it helps. if you need more help please email me off list. then hopefully i'll be able to help. best si ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1388 / Virus Database: 1516/3738 - Release Date: 07/01/11