Hi Vanessa and others, could you get a volunteer to come to the hospital ? I am sure there are volunteer groups in most districts . you may have to pay a bit towards the petrol if they have a car. try your local social services or local citizens advice service. I have found it amazing how generous people are.For clothes shopping I would phone a store and get a personnel adviser , M & S also have customer helpers but I am surprised that you aren't shopping on Line Vanessa, you are so good with the web, my daughter orders most of my clothes on line but sometimes when I am alone shopping I get an help from the M&S staff Jenny C