Hi Elaine, How about asking the RNIB if they will send you an instruction disk for the C5. They may also have info about talks as well but not sure on that or even where else to get that info from. I know some of the talks commands on my Nokia N86 but that's only because someone showed me them. I know how to change the volume of the speech, the speed of the speech and how to get it to tell me the date and time, network coverage and battery power so I always know when it needs charging as I check it regular. I'm sure there's still lots I don't know though. Cheers Clare