-----Original Message----- From: Laura Wilkinson - Email Address: laura@xxxxxxxxxxxxxxxxxxxxx Sent On: 21/09/2010 09:29 Sent To: j1959@xxxxxxxxxxxxxxxxxx - Email Address: j1959@xxxxxxxxxxxxxxxxxx Subject: RE: RENEWEL. Dear Mr Egan Phil has passed me your with regard to the 3 year Software Updates Package. We no longer offer the 3 year Software Updates Package, however, as you are on the most recent version of Guide, we will contact you upon the release of Guide Version 7 with a special offer to upgrade. If you have any further questions, please do not hesitate to contact me. Many Thanks Laura Laura Wilkinson Sales Administrator Dolphin Computer Access The Old Bakery 5 Station Road Ushaw Moor Durham, UK. DH7 7PX Phone: 08458 718 718 Fax: 0191 373 44 22 Web: www.DolphinGuide.com Email: Laura.Wilkinson@xxxxxxxxxxxxxx Subscribe to the Dolphin news RSS Follow Dolphin on Twitter "Dolphin Guide" - Easy to use and affordable computer access software for blind and partially sighted users, backed up by friendly technical support services. ------------------------------------------------ Dolphin Computer Access, Registered in England No. 5600063 Registered Office: Technology House, Blackpole Estate West, Worcester, WR3 8TJ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of "Dolphin Computer Access". If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. -----Original Message----- From: John Egan [mailto:j1959@xxxxxxxxxxxxxxxxxx] Sent: 20 September 2010 19:53 To: Phil Subject: RE: RENEWEL. Hi Phil, John here. 3 years ago I tuck out the cuver of 150 pounds when getting guide and that 3 years is coming up for renewel and I have not haird anything. I was led to understand that I would reciev at least 4 weeks notice of it coming to a end and I have not recievd anything. I do not wish to loose out on any possible offers. That is why I am starting to panick. I need to know how much the next 3 years are going to cost me. Also how payment should be made, as I may have to save up in order to pay for it, That is why I am starting to panick. Thankyou.
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