Hi all , it is nice to be back among friends on the chat line. Harold, Vanessa and phyllis thank you for letting me know my messages went to guide chat even though I could not receive any back. I passed your messages on to Malcolm, who let me know Alex was not receiving messages neither. Thanks to Alex who narrowed the fault down to BT and told them this they were able to start sorting out the fault. So many thanks to you Alex Hugs Dawn