It "twas" a simple answer. One of my techs, when installing the Ghost Script converter, did not check the box for "all users". I reinstalled Cute PDF with Ghost Script 8.54 and checked the "All Users" tab and now that user can save to a network share. Thanks everyone ________________________________ From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Ratz, Tracy Sent: Tuesday, January 30, 2007 7:09 PM To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] Re: [SPAM] - Re: Another strange Folder Redirection action - Email found in subject The easiest way I got PrimoPDF to work is to change the permissions on the file system on the activepdf folder to everyone full control. Once I do that, all of the users including standard users can use it without a problem. --Tracy From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Darren Mar-Elia Sent: Tuesday, January 30, 2007 5:15 PM To: gptalk@xxxxxxxxxxxxx Subject: [SPAM] - [gptalk] Re: Another strange Folder Redirection action - Email found in subject You might want to fire up Process Monitor and see where you might be getting access denied errors. From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Washington, Booker Sent: Tuesday, January 30, 2007 12:57 PM To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] Re: Another strange Folder Redirection action I can't seem to get them to work without the user being a local admin. Both PDF creator and Primo PDF. HAs anyone else experienced that ________________________________ From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Strader Sent: Tuesday, January 30, 2007 9:03 AM To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] Re: Another strange Folder Redirection action Another good PDF program that we use is Primo PDF. Also free, just have to put up with a 10 second LOGO at startup. ________________________________ From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Frederic Allaert Sent: Tuesday, January 30, 2007 1:05 AM To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] Re: Another strange Folder Redirection action That's "normal" behavior for CutePDF. We have used CutePDF in our Citrix environment for some time. The free version has a limitation that does not allow you to save PDF's to network shares, and since you're redirecting My Documents most likely to a share, ... After having too many support calls about this, we switched to PDFCreator from www.pdfforge.org No limitations, more functionality, works great! Met vriendelijke groeten, Frederic Allaert From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Washington, Booker Sent: dinsdag 30 januari 2007 1:15 To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] Another strange Folder Redirection action I have a user who has a program called Cute PDF writer, which allows her to convert a word document into a PDF document. The program installs a "PDF" printer and allows a person to choose the CutePDF printer as a printer option which will allow the user to give the file a .PDF extension. I have the desktop and my documents folders redirected to a network server. When she chooses the Print to PDF option, and chooses any folder or location in the redirected folders, the file does not appear. However, if she chooses say the root c drive, or ANY folder that is not being redirected, the file shows up. Even on the server, I don't see the file. I presumed that maybe it was saving the file, and just not synching up with the server. I performed a manual sync, and still no luck. Any ideas. E-MAIL DISCLAIMER This message contains confidential information and is intended only for the individual named, access to it by anyone else is unauthorized. If you are not the named addressee you should not disseminate, distribute, disclose, copy or take any action in reliance of this e-mail. Please immediately contact the sender as well as notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses (the recipient should check this e-mail and any attachments for the presence of viruses). The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. Our company accepts no liability for the content of this e-mail, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing by an authorized individual. If verification is required please request a hard-copy version.