Hi, try bri or start spelling out British Columbia. You don't use the two letter abbreviations when looking up a state, start to spell it out and let the system find it. for example, I'm looking for new york and I have California and new york on my card. at the enter state prompt I would type "new" and hit enter, New York will be chosen. . Hope this helps. Chris On Fri, 31 Aug 2007 16:39:52 -0700, you wrote: >Hey, I had the same problem, I put in bc for British Columbia, >and it said it didn't even exist. I entered and spaced and it >said there were four matches, california, among them, but it did >list British Columbia. What should I have put when I was doing >an address lookup for state or province? I thought bc would >work. Debby and Cleo