I had a similar experience. Below is the email I sent to support. Hello, I just purchased social eyes and tried to get it set up. I kerp getting a window that says use reading keys to read text. In this window it tells me there was sn error downloading social eyes. Somehow I did manage to get it installed once, but the activation did not work. Note that I did follow directions and downloaded and installed the auth prior to social eyes. I went to about and my serial number was there. I uninstalled both the auth and social eyes and reinstalled auth with no problem. I am not able to get social eyes to download properly. It keeps giving same error as before but this time will not let me bypass and download and install social eyes. My order email is below for you in case you need it. Thanks for any help with this. Terra Peterson Sent from my iPod Touch 5 TerraLee Check out www.blindcafe.net it's a great chat community where you can make new friends, play games, etc. there's something for everyone! Facebook - www.facebook.com/teleep Skype - terralee.peterson On Jul 10, 2013, at 4:48 PM, "Kawal Gucukoglu" <kawal_g@xxxxxx> wrote: > I've voted for them all even though I have no Seeing I app. Not fair! > On 10 Jul 2013, at 21:28, Michael May <mikemay@xxxxxxxxxxxxxxxx> wrote: > >> As is the custom of Sendero Group, we are seeking your input as to the >> features we will address in the next versions. >> >> We have posted 8 features and ask you to vote on the top two you want first. >> There is also a text field where you can add a top feature for you, which we >> have not listed. We have many more features in our wish list. These happen >> to be ones we think should come sooner than later. Note, that bugs are not >> listed. >> >> To vote, go to the following link >> http://senderogroup.com/products/seeingeyegps/segpsform.asp >> >> >> Thanks >> >> Michael May, CEO >> Sendero Group, Davis California >> Developers of accessible GPS >> Sendero Phone: 888-757-6810, extension 101 >> Home Office: 530-757-6900 >> Email: MikeMay@xxxxxxxxxxxxxxxx >> Sendero web: http://www.senderogroup.com >> General GPS web: http://www.AccessibleGPS.com >> Mike May Personal: http://www.CrashingThrough.com >> >> >> >> To change your email settings (unsubscribe, digest only, or vacation mode): >> http://senderogroup.com/social_media/email.htm >> >> Additionally, to unsubscribe send an email to >> gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. > > To change your email settings (unsubscribe, digest only, or vacation mode): > http://senderogroup.com/social_media/email.htm > > Additionally, to unsubscribe send an email to > gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.